Hr Supported Living

HR & Compliance Skill for Supported Living Services

This skill provides comprehensive guidance for creating HR policies, compliance documentation, operational procedures, and business documents specific to California Title 17 supported living agencies that serve consumers through Regional Center vendor agreements.

When to Use This Skill

Use this skill when the user requests:

• Standard Operating Procedures (SOPs)
• HR policies for new hires or staff management
• Statements of Work (SOWs) for consulting services
• Compliance forms and documentation
• Operational procedures and workflows
• Title 17 compliance materials
• Regional Center vendor documentation
• Training materials for Direct Support Staff

Core Principles

Correct Terminology

Always use proper terminology as defined in references/terminology.md:

• Consumers (never clients, patients, or residents)
• Direct Support Staff (DSS) (never Direct Support Professional/DSP)
• Title 17 regulations (NOT Title 22)
• Intellectual disability (current preferred term)
• Eight Rights of Medication Observation (not administration)

Regulatory Framework

All documents must align with:

• California Title 17 Community Care Licensing regulations
• Regional Center Purchase of Service (POS) standards
• Person-centered planning principles
• Consumer rights and dignity focus

Document Quality Standards

• Use clear, professional language
• Include all required compliance elements
• Provide specific procedures (not vague guidelines)
• Ensure consistency with Title 17 requirements
• Use person-first, respectful language

Workflow

Step 1: Identify Document Type

Determine what the user needs:

• SOP: Step-by-step operational procedure
• Policy: HR or organizational policy statement
• SOW: Consulting services agreement
• Compliance Form: Required documentation template
• Operational Procedure: Workflow or process guide

Step 2: Load Relevant References

Based on document type, review the appropriate reference files:

For all documents:

• references/terminology.md - Ensure correct terminology throughout

For SOPs and operational procedures:

• references/document_templates.md - Standard structures and formats
• references/operational_procedures.md - Common workflows and best practices
• references/title17_compliance.md - Regulatory requirements

For HR policies:

• references/document_templates.md - Policy template structure
• references/operational_procedures.md - Performance management and training requirements
• references/title17_compliance.md - Staffing and training requirements

For compliance forms:

• references/document_templates.md - Form structure guidelines
• references/title17_compliance.md - Documentation requirements
• references/operational_procedures.md - Related procedures

For SOWs:

• references/document_templates.md - SOW template structure
• references/title17_compliance.md - Compliance considerations for consulting work

Step 3: Create Document

Follow the appropriate template structure from references/document_templates.md and incorporate:

• Correct terminology from references/terminology.md
• Relevant compliance requirements from references/title17_compliance.md
• Best practices from references/operational_procedures.md

Step 4: Compliance Check

Before finalizing, verify:

• ✅ Uses "consumers" not "clients"
• ✅ Uses "Direct Support Staff" not "Direct Support Professional"
• ✅ References Title 17 (not Title 22) where applicable
• ✅ Includes person-first language
• ✅ Addresses relevant Title 17 requirements
• ✅ Includes appropriate review/approval sections
• ✅ Has clear documentation and retention requirements

Step 5: Format and Present

Create the document in the appropriate format:

• Word documents (.docx): For policies, SOPs that will be edited
• PDF: For final versions requiring signatures
• Markdown: For collaborative editing or web publishing

Common Document Requests

New Hire Policy

Include: background clearance requirements, orientation timeline (within 7 days per Title 17), required training, probationary period, documentation requirements.

Standard Operating Procedure

Include: purpose, scope, responsibilities, step-by-step procedure, documentation requirements, related policies, approval signatures.

Statement of Work

Include: scope, deliverables, timeline, client responsibilities, compliance requirements, fees, acceptance criteria, terms and conditions.

Incident Report Form

Include: consumer information, incident details, witness statements, immediate actions taken, notifications made, follow-up required, signatures.

Medication Observation Log

Include: Eight Rights verification checklist, consumer information, medication details, observation documentation, refusal documentation, staff signature.

Quality Standards

Professional Tone

• Clear and direct
• Respectful and person-centered
• Free of jargon (or jargon is defined)
• Appropriate for regulatory review

Completeness

• All required sections included
• Specific procedures (not vague)
• Clear responsibilities assigned
• Documentation requirements stated

Compliance

• Aligns with Title 17 regulations
• Meets Regional Center POS standards
• Includes consumer rights considerations
• Addresses mandated reporting when relevant

Examples of Usage Triggers

User says: "Use HR Skill 1 to create a new hire onboarding policy" → Load terminology, document templates, operational procedures, and Title 17 compliance references → Create comprehensive new hire policy with 7-day orientation requirement

User says: "I need an SOP for incident reporting" → Load all references → Create SOP with 24-hour reporting timeline, notification procedures, documentation requirements

User says: "Draft a SOW for helping another agency with Title 17 compliance" → Load document templates and Title 17 compliance → Create SOW with compliance audit deliverables, remediation support, timeline

User says: "Create a medication observation log form" → Load all references focusing on Eight Rights → Create form with all compliance elements and clear instructions