Billing and Credits
Overview
The platform uses a two-layer billing model:
- Per-seat subscription: a fixed monthly or annual fee per user on the workspace. Covers core features available on the plan tier.
- Usage credits: a consumed balance for premium features that require significant compute or third-party API cost. Credits are purchased separately or bundled with plan tiers.
Plan tiers
| Tier |
Target user |
Seat fee |
Credits included |
Key features |
| Free |
Solo practitioners, students, individuals exploring the platform |
$0 |
50 credits/month |
Chat, basic drafting, NDA and standard templates |
| Professional |
Individual lawyers and consultants |
Per-seat monthly fee (see pricing page for current rates) |
500 credits/month |
All drafting skills, document review, multi-doc compare |
| Team |
Small to mid-size firms (2–20 users) |
Per-seat (volume discount) |
1,000 credits/seat/month |
Shared matters, team folders, basic eFirm features |
| Enterprise |
Large firms and legal departments |
Custom pricing |
Custom credit bundle |
All features + SSO, audit logs, custom data residency, dedicated support |
Current pricing is published on the platform pricing page. Prices are listed in USD; invoicing in AED, SAR, or EUR available for enterprise customers.
Credit consumption — premium features
Credits are consumed per operation. Reference rates (verify in-app for current values):
| Feature |
Credit cost per use |
| Deep research (multi-source legal research) |
10–30 credits depending on scope |
| Multi-document compare (redline comparison) |
5 credits per document pair |
| OCR — scanned document ingestion |
2 credits per page |
| Long document analysis (>50 pages) |
10–50 credits depending on length |
| Arabic-English translation (legal documents) |
5 credits per 1,000 words |
| Bulk contract review (10+ documents) |
5 credits per document |
Credits do not expire within the billing cycle on Professional and Team plans. Unused credits do not roll over to the next billing cycle on monthly plans; annual plans include a rollover provision — verify in the subscription settings.
Payment methods
- Self-serve: credit card via Stripe. Visa, Mastercard, Amex accepted. 3D Secure supported. MENA-issued cards are supported on Stripe's regional gateway.
- Credit top-up: buy additional credits at any time from Settings → Billing → Buy Credits. Available in standard bundles (e.g., 500, 2,000, 5,000 credits).
- Enterprise invoice billing: available on Enterprise plan. Net-30 invoicing in USD, AED, SAR, or EUR. Wire transfer, SEPA, or SWIFT. Contact the sales team to set up.
Stripe integration
The platform uses Stripe as the payment processor. Stripe is PCI DSS Level 1 compliant. Card details are never stored on the platform servers — they are tokenized by Stripe. The platform stores only the last 4 digits and card type for display purposes.
Stripe's EU data processing is governed by a Data Processing Agreement with Stripe. For MENA users, payments may be routed through Stripe's regional processing in accordance with applicable banking regulations.
Managing the subscription
- Upgrade / downgrade: self-serve from Settings → Billing → Plan. Changes take effect at the next billing cycle; no prorated charges for downgrades.
- Cancel: cancel anytime. Access continues until the end of the current billing period. Data is retained for 90 days post-cancellation, then deleted in accordance with the data retention policy.
- Admin controls: workspace administrators can set per-user credit limits to prevent runaway consumption. Configure at Settings → Billing → Credit Controls.
Enterprise billing notes
Enterprise customers receive:
- A named account manager and customer success engineer.
- Custom credit bundle with volume pricing.
- Net-30 invoice billing with purchase-order support.
- SOC 2 Type II attestation report available on request.
- VAT / tax compliance: invoices issued from the relevant entity in the customer's billing jurisdiction (UAE: subject to 5% VAT; KSA: subject to 15% VAT; EU: subject to applicable VAT under reverse-charge or supply-specific rules). Verify current tax treatment with the customer's finance team.
How to use this doc
Direct users here when they ask:
- "What does it cost to use [feature]?"
- "How do I add more credits?"
- "Can I be invoiced instead of paying by card?"
- "Why was I charged X?"
- "How do I cancel?"
For pricing questions that are time-sensitive or specific (e.g., a proposed enterprise deal), direct to the sales team — pricing in this documentation is indicative and may change.
Related skills
- [[docs-enterprise-deployment]]
- [[docs-audit-log-export]]
- [[docs-faq-pack]]
1---2name: docs-billing-and-credits3description: Use when a user asks about pricing, plan tiers, credit consumption, subscription management, or billing configuration for the legal AI platform. This is a platform documentation skill covering the per-seat plus usage-credit billing model, Stripe integration, self-serve top-up, enterprise invoice billing, and credit consumption rates for premium features.4license: MIT5---67# Billing and Credits89## Overview1011The platform uses a two-layer billing model:12131. **Per-seat subscription**: a fixed monthly or annual fee per user on the workspace. Covers core features available on the plan tier.142. **Usage credits**: a consumed balance for premium features that require significant compute or third-party API cost. Credits are purchased separately or bundled with plan tiers.1516## Plan tiers1718| Tier | Target user | Seat fee | Credits included | Key features |19|---|---|---|---|---|20| **Free** | Solo practitioners, students, individuals exploring the platform | $0 | 50 credits/month | Chat, basic drafting, NDA and standard templates |21| **Professional** | Individual lawyers and consultants | Per-seat monthly fee (see pricing page for current rates) | 500 credits/month | All drafting skills, document review, multi-doc compare |22| **Team** | Small to mid-size firms (2–20 users) | Per-seat (volume discount) | 1,000 credits/seat/month | Shared matters, team folders, basic eFirm features |23| **Enterprise** | Large firms and legal departments | Custom pricing | Custom credit bundle | All features + SSO, audit logs, custom data residency, dedicated support |2425Current pricing is published on the platform pricing page. Prices are listed in USD; invoicing in AED, SAR, or EUR available for enterprise customers.2627## Credit consumption — premium features2829Credits are consumed per operation. Reference rates (verify in-app for current values):3031| Feature | Credit cost per use |32|---|---|33| Deep research (multi-source legal research) | 10–30 credits depending on scope |34| Multi-document compare (redline comparison) | 5 credits per document pair |35| OCR — scanned document ingestion | 2 credits per page |36| Long document analysis (>50 pages) | 10–50 credits depending on length |37| Arabic-English translation (legal documents) | 5 credits per 1,000 words |38| Bulk contract review (10+ documents) | 5 credits per document |3940Credits do not expire within the billing cycle on Professional and Team plans. Unused credits do not roll over to the next billing cycle on monthly plans; annual plans include a rollover provision — verify in the subscription settings.4142## Payment methods4344- **Self-serve**: credit card via Stripe. Visa, Mastercard, Amex accepted. 3D Secure supported. MENA-issued cards are supported on Stripe's regional gateway.45- **Credit top-up**: buy additional credits at any time from **Settings → Billing → Buy Credits**. Available in standard bundles (e.g., 500, 2,000, 5,000 credits).46- **Enterprise invoice billing**: available on Enterprise plan. Net-30 invoicing in USD, AED, SAR, or EUR. Wire transfer, SEPA, or SWIFT. Contact the sales team to set up.4748## Stripe integration4950The platform uses Stripe as the payment processor. Stripe is PCI DSS Level 1 compliant. Card details are never stored on the platform servers — they are tokenized by Stripe. The platform stores only the last 4 digits and card type for display purposes.5152Stripe's EU data processing is governed by a Data Processing Agreement with Stripe. For MENA users, payments may be routed through Stripe's regional processing in accordance with applicable banking regulations.5354## Managing the subscription5556- **Upgrade / downgrade**: self-serve from **Settings → Billing → Plan**. Changes take effect at the next billing cycle; no prorated charges for downgrades.57- **Cancel**: cancel anytime. Access continues until the end of the current billing period. Data is retained for 90 days post-cancellation, then deleted in accordance with the data retention policy.58- **Admin controls**: workspace administrators can set per-user credit limits to prevent runaway consumption. Configure at **Settings → Billing → Credit Controls**.5960## Enterprise billing notes6162Enterprise customers receive:63- A named account manager and customer success engineer.64- Custom credit bundle with volume pricing.65- Net-30 invoice billing with purchase-order support.66- SOC 2 Type II attestation report available on request.67- VAT / tax compliance: invoices issued from the relevant entity in the customer's billing jurisdiction (UAE: subject to 5% VAT; KSA: subject to 15% VAT; EU: subject to applicable VAT under reverse-charge or supply-specific rules). Verify current tax treatment with the customer's finance team.6869## How to use this doc7071Direct users here when they ask:72- "What does it cost to use [feature]?"73- "How do I add more credits?"74- "Can I be invoiced instead of paying by card?"75- "Why was I charged X?"76- "How do I cancel?"7778For pricing questions that are time-sensitive or specific (e.g., a proposed enterprise deal), direct to the sales team — pricing in this documentation is indicative and may change.7980## Related skills8182- [[docs-enterprise-deployment]]83- [[docs-audit-log-export]]84- [[docs-faq-pack]]
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