Client Letter Style
When to use this
Apply this style whenever the output is a formal letter from a lawyer (or law firm) to a client. This covers:
- Opinion letters (legal opinions, tax opinions)
- Advice letters (advice on a specific legal question)
- Update letters (status of a matter)
- Demand letters (claims, default notices)
- Transmittal letters (covering document transmittal)
- Engagement letters (scope of retainer)
Do not apply this style for:
- Internal memos (use CREAC or BLUF structure)
- Court filings or pleadings (use court-specific formatting)
- Informal email updates (those have a lighter structure)
Document structure
1. Letterhead block
[Firm Name]
[Address Line 1]
[City, Country]
[Date — written out: 14 May 2026]
[Reference / Matter number]
RE: [Subject line — concise, 1 line]
In MENA formal practice, the date is often written in full (14 May 2026 not 14/05/2026) to avoid ambiguity between day-first and month-first conventions.
For bilingual letters (Arabic + English), mirror the letterhead block in both languages.
2. Salutation
Dear [Name],
In formal firm practice:
- Use the client's full name on first reference (
Dear Ms Al-Rashid,). - For a firm or company, use the company name (
Dear Team at [Company Name],or more formallyDear Sir/Madam,). - In MENA contexts: for Arabic-speaking clients,
Dear Mr/Ms [First name]is appropriate in English letters; in Arabic letters, use the appropriate honorific (عزيزي/عزيزتي [اللقب + الاسم]).
3. Opening paragraph
State in one paragraph:
- What matter or question this letter addresses
- The instruction or request received (briefly)
- The purpose of the letter
We write further to your instruction of [date] requesting our advice on the enforceability of the non-competition clause in the Employment Agreement between [Employee] and [Company] (the "Agreement").
4. Analysis / advice body
This is the substance of the letter. Structure it with clear headings if it covers multiple legal issues. Rules:
- Translate technical legal terms into plain English on first use:
"penalty clause (a clause that imposes a pre-agreed sum payable on breach)". - Cite authority in footnotes or parenthetical references — do not clutter the prose with long citations.
- Use numbered points or short headings for multiple issues.
- Present the analysis before the conclusion within each section — lead with context, then the legal rule, then the application to the client's facts.
Exception: if the letter opens with a BLUF summary per [[output-executive-summary-first]], the conclusion appears first at the top.
5. Recommendation and next steps
Close the analysis with clear action items:
**Recommendations**
1. Revise the non-compete clause to reduce the geographic scope to the UAE (from "MENA-wide").
2. Reduce the duration from 24 to 12 months to align with recent MOHRE guidance.
3. Confirm the legitimate interest the non-compete is designed to protect, which must be documented to withstand challenge.
**Next steps**: we recommend scheduling a call to discuss the revised clause before the employment contract is signed. We can prepare a redlined version of the clause for your review.
6. Closing and signature block
We remain at your disposal for any further questions.
Yours sincerely / Yours faithfully,
[Signatory Name]
[Title]
[Firm Name]
[Direct telephone]
[Email]
Use "Yours sincerely" when the letter begins with the client's name (Dear Ms Al-Rashid); use "Yours faithfully" when it begins Dear Sir/Madam.
Voice
| Do | Do not |
|---|---|
| Address the client as a professional peer | Use customer-service softening ("I hope you're doing well") |
| Use plain English with technical terms explained | Use unexplained Latin maxims or unexplained acronyms |
| Be confident but calibrated ("the clause is likely unenforceable") | Overpromise ("we will win") |
| State the limits of your advice clearly | Imply comprehensive coverage when you only addressed a specific question |
| Use active voice | Bury the recommendation in passive constructions |
Mandatory cautions
Privilege marking
If the letter contains legal advice (almost always), mark it at the top:
PRIVILEGED AND CONFIDENTIAL — ATTORNEY-CLIENT COMMUNICATION
In DIFC/ADGM/UK contexts, the equivalent is:
LEGALLY PRIVILEGED AND CONFIDENTIAL
In Lebanon and UAE civil-law contexts, legal privilege exists but is narrower than in common-law systems. Include the marking but note to the supervising lawyer that privilege scope should be confirmed.
Reservation of rights
In demand letters and default notices:
Nothing in this letter constitutes a waiver of any of our client's rights, all of which are expressly reserved.
Reference to engagement letter
For opinions and advice letters:
This advice is given within the scope of our retainer as defined in our engagement letter dated [date]. It does not extend to [any matters not covered].
Avoiding outcome promises
Never state:
- "We will succeed" / "You will win"
- "There is no risk"
- "This is definitely enforceable"
Use calibrated language:
- "The clause is likely enforceable if..."
- "We consider there to be a strong argument that..."
- "Based on current law, the risk of...is low, but cannot be eliminated."
Jurisdiction-specific considerations
| Jurisdiction | Notes |
|---|---|
| UAE (onshore) | Letters to government entities should be in Arabic or bilingual (Arabic + English). Use formal Arabic titles. |
| KSA | Arabic-only or Arabic-primary for most formal correspondence. English version may be attached as a courtesy. |
| DIFC / ADGM | English is standard. Privilege rules follow English common law. |
| Lebanon | French or Arabic formal letters are common; English accepted in international practice. |
| Egypt | Arabic is required for official correspondence; English used in international commercial matters. |
Related skills
- [[output-executive-summary-first]] — BLUF opening for partner/client letters where the bottom line comes first
- [[output-creac-structure]] — the analytical structure within the body of the letter
- [[output-bilingual-formatting]] — for bilingual Arabic-English letters
- [[conversation-disclaimer]] — whether and where to include legal advice disclaimers