Acronis

Acronis Cyber Protect Cloud - Printing Press CLI

Prerequisites: Install the CLI

This skill drives the acronis-cli binary. You must verify the CLI is installed before invoking any command from this skill. If it is missing, install it first:

1. macOS / Linux:

   bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/acronis/install.sh)
   

2. Windows (PowerShell):

   iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/acronis/install.ps1 | iex
   

3. Verify: acronis-cli --version
4. Ensure ~/.local/bin (macOS / Linux) or %LOCALAPPDATA%\Programs\msp-skills (Windows) is on $PATH.

The installer downloads the acronis-cli and acronis-mcp binaries into ~/.local/bin (macOS / Linux) or %LOCALAPPDATA%\Programs\msp-skills (Windows). It does not register the skill with your agent and writes no MCP client config - see mcp-install.md for that wire-up.

If --version reports "command not found" after install, the runtime cannot see the binary directory on $PATH. Do not proceed with skill commands until verification succeeds.

Manage your whole MSP estate from one Go binary: tenants, users, agents, offering items, usage, billing reports, tasks, and activities - all synced to a local SQLite store. Then answer questions the Acronis console can't: which customers' backups failed last night (health), which agents went silently offline (agents stale), and where you're billing for protection that isn't running (coverage --unprotected).

When to Use This CLI

Use this CLI when you manage Acronis Cyber Protect Cloud as an MSP and need answers across many customer tenants at once - fleet backup health, offline-agent sweeps, agent-version compliance after a rollout, usage/billing reconciliation at month-end. It is also the right tool for scripting Acronis provisioning and reporting without re-implementing token exchange, pagination, and the datacenter-host dance in every script.

Unique Capabilities

These capabilities aren't available in any other tool for this API.

Cross-tenant rollups

• health - See backup success / failure / stale across your entire book of customer tenants in one table.

  Reach for this when an agent or tech needs the one-screen 'which customers' backups failed last night' answer the Acronis console can't give across tenants.

  acronis-cli health --agent
  

• agents stale - List backup agents that haven't checked in within a threshold, across every tenant, sorted by customer.

  Use this to catch silently-offline agents before the customer calls - the most common MSP backup-failure root cause.

  acronis-cli agents stale --older-than 7d --agent
  

• alerts repeat - Rank resources and tenants by how many distinct days in a window had a failed or missed backup.

  Use this to separate one-off backup blips from chronically-failing resources that need real remediation.

  acronis-cli alerts repeat --days 14 --agent
  

• failures - Flat list of every failed or missed backup task across all tenants in a recent window, newest first.

  Reach for this when the question is 'show me each backup that failed last night' as individual actionable rows, not rollup counts.

  acronis-cli failures --since 24h --agent
  

• freshness - Time since the last successful backup per tenant, flagged against an SLA threshold - including tenants never backed up.

  Reach for this when an agent needs SLA breach detection: which customers have gone too long without a good backup.

  acronis-cli freshness --sla 48h --breached --agent
  

• customer - One cross-resource snapshot of a single customer: tenant record, users, licenses, usage, agents, and 7-day backup outcomes joined.

  Reach for this before a customer call: the full per-customer picture in one command instead of six console drill-downs.

  acronis-cli customer TENANT_ID --agent
  

Billing & licensing

• reconcile usages - Flag usage with no matching offering item and offering items with zero usage, per tenant.

  Reach for this at month-end to catch under-billing (usage with no SKU) and waste (paid SKUs with zero usage) before invoices go out.

  acronis-cli reconcile usages --tenant <tenant_id> --agent
  

• coverage - Surface tenants that pay for protection but have no online agent or no recent successful backup.

  Use this to find the highest-liability customers - billed for backup, not actually protected.

  acronis-cli coverage --unprotected --agent
  

• usages drift - Compare per-tenant, per-metric usage between two stored snapshots to see what grew or shrank.

  Reach for this to explain month-over-month invoice changes and spot runaway storage growth early.

  acronis-cli usages drift --from 2026-04-01 --to 2026-05-01 --agent
  

• tenants offering-items inventory - Estate-wide rollup of which offering items and editions are enabled, with per-SKU tenant counts.

  Reach for this for license trueups and edition migrations: which SKUs are deployed where, in one table.

  acronis-cli tenants offering-items inventory --agent
  

Fleet posture

• agents compliance - Show the distribution of agent versions across the estate and flag tenants behind the target version.

  Use this after a release rollout to confirm every customer's agents updated, for security and support consistency.

  acronis-cli agents compliance --target 16.0 --agent
  

• tree - Render the Partner -> Customer -> Folder -> Unit hierarchy with per-node agent and user counts.

  Reach for this to understand the shape of a partner's book of business at a glance.

  acronis-cli tree --depth 3
  

• tenants audit - Flag enabled customer tenants missing users, offering items, agents, or OAuth clients - onboarding drift in one table.

  Reach for this after onboarding waves: catches half-provisioned tenants before they become missed-backup tickets.

  acronis-cli tenants audit --agent
  

Command Reference

agent-manager - Manage agent manager

• acronis-cli agent-manager delete-agent - Cancel registration of a specific Acronis agent.
• acronis-cli agent-manager delete-agents - Cancel registration and delete service accounts for multiple agents.
• acronis-cli agent-manager force-agent-update - Launch a forced agent update bypassing maintenance windows for specified agents.
• acronis-cli agent-manager get-agent - Retrieve details about a specific registered Acronis agent.
• acronis-cli agent-manager get-agent-update-settings - Fetch update configuration settings for agents or tenants.
• acronis-cli agent-manager get-hardware-node - Retrieve specific hardware node information including storage configuration.
• acronis-cli agent-manager list-agents - List all registered Acronis protection agents visible from a specified tenant.
• acronis-cli agent-manager list-hardware-nodes - List all hardware nodes visible from a specified tenant.
• acronis-cli agent-manager update-agent-update-settings - Store or update agent update configuration settings including maintenance windows.

clients - OAuth2 client credential management

• acronis-cli clients create - Create a new OAuth2 client credential for API authentication.
• acronis-cli clients delete - Delete an OAuth2 client credential.
• acronis-cli clients get - Retrieve details about a specific OAuth2 client.
• acronis-cli clients list - List OAuth2 client credentials registered in the system.

idp - Manage idp

• acronis-cli idp request-token - Request an OAuth2 access token using client credentials, authorization code, or other grant types.
• acronis-cli idp revoke-token - Revoke an OAuth2 access or refresh token.

remote_search - Manage remote search

• acronis-cli remote-search - Search for tenants and users by name, email, or login across the accessible hierarchy.

reports - Manage reports

• acronis-cli reports - Create a scheduled or on-demand usage report configuration.

task-manager - Manage task manager

• acronis-cli task-manager get-activity - Retrieve details about a specific task activity by ID.
• acronis-cli task-manager get-task - Retrieve details about a specific backup or protection task by ID.
• acronis-cli task-manager list-activities - Fetch a list of task activities with filtering and pagination.
• acronis-cli task-manager list-tasks - Fetch a list of backup and protection tasks with filtering, ordering, and pagination support.

tenants - Tenant hierarchy management and configuration

• acronis-cli tenants create - Create a new tenant as a child of an existing tenant.
• acronis-cli tenants delete - Delete a tenant. The tenant must have no children or active services.
• acronis-cli tenants get - Retrieve details about a specific tenant by ID.
• acronis-cli tenants list - List tenants in the hierarchy. Can filter by parent tenant UUID or retrieve by specific UUIDs.
• acronis-cli tenants update - Update tenant properties including name, contact, and enabled status.

Finding the right command

When you know what you want to do but not which command does it, ask the CLI directly:

acronis-cli which "<capability in your own words>"

which resolves a natural-language capability query to the best matching command from this CLI's curated feature index. Exit code 0 means at least one match; exit code 2 means no confident match - fall back to --help or use a narrower query.

Recipes

Monday morning fleet triage

acronis-cli sync && acronis-cli health --agent --select tenant_id,failed,stale

Sync the estate then narrow the health rollup to just the failing and stale columns per tenant.

Offline-agent sweep into a ticket

acronis-cli agents stale --older-than 3d --json --select tenant_id,hostname,last_seen | jq '.[]'

List agents silent for 3+ days with only the fields a ticket needs.

Month-end billing reconciliation

acronis-cli reconcile usages --tenant <tenant_id> --agent

Flag usage with no matching SKU and SKUs with zero usage before invoicing.

Post-rollout version audit

acronis-cli agents compliance --target 16.0 --json

Confirm every tenant's agents reached the target version after a release.

Estate shape at a glance

acronis-cli tree --depth 3

Render the partner/customer/folder/unit hierarchy with per-node agent and user counts.

Auth Setup

Acronis uses OAuth2 client credentials. Register an API client in the Acronis console to get a client_id, client_secret, and your datacenter region, then run acronis-cli auth login - it exchanges them at /api/2/idp/token for a JWT (valid 2 hours) and stores it. Tokens last 2 hours; re-run auth login to refresh. The datacenter host is per-partner; set it with --datacenter or ACRONIS_DATACENTER (e.g. us-cloud, eu2-cloud). You can also skip login and provide a JWT directly via ACRONIS_CYBER_PROTECT_BEARER_AUTH or auth set-token.

Run acronis-cli doctor to verify setup.

Agent Mode

Add --agent to any command. Expands to: --json --compact --no-input --no-color --yes.

• Pipeable - JSON on stdout, errors on stderr

• Filterable - --select keeps a subset of fields. Dotted paths descend into nested structures; arrays traverse element-wise. Critical for keeping context small on verbose APIs:

  acronis-cli clients list --agent --select id,name,status
  

• Previewable - --dry-run shows the request without sending

• Offline-friendly - sync/search commands can use the local SQLite store when available

• Non-interactive - never prompts, every input is a flag

• Explicit retries - use --idempotent only when an already-existing create should count as success, and --ignore-missing only when a missing delete target should count as success

Response envelope

Commands that read from the local store or the API wrap output in a provenance envelope:

{
  "meta": {"source": "live" | "local", "synced_at": "...", "reason": "..."},
  "results": <data>
}

Parse .results for data and .meta.source to know whether it's live or local. A human-readable N results (live) summary is printed to stderr only when stdout is a terminal AND no machine-format flag (--json, --csv, --compact, --quiet, --plain, --select) is set - piped/agent consumers and explicit-format runs get pure JSON on stdout.

Agent Feedback

When you (or the agent) notice something off about this CLI, record it:

acronis-cli feedback "the --since flag is inclusive but docs say exclusive"
acronis-cli feedback --stdin < notes.txt
acronis-cli feedback list --json --limit 10

Entries are stored locally at ~/.local/share/acronis-cli/feedback.jsonl. They are never POSTed unless ACRONIS_FEEDBACK_ENDPOINT is set AND either --send is passed or ACRONIS_FEEDBACK_AUTO_SEND=true. Default behavior is local-only.

Write what surprised you, not a bug report. Short, specific, one line: that is the part that compounds.

Output Delivery

Every command accepts --deliver <sink>. The output goes to the named sink in addition to (or instead of) stdout, so agents can route command results without hand-piping. Three sinks are supported:

Unknown schemes are refused with a structured error naming the supported set. Webhook failures return non-zero and log the URL + HTTP status on stderr.

Named Profiles

A profile is a saved set of flag values, reused across invocations. Use it when a scheduled agent calls the same command every run with the same configuration - HeyGen's "Beacon" pattern.

acronis-cli profile save briefing --json
acronis-cli --profile briefing clients list
acronis-cli profile list --json
acronis-cli profile show briefing
acronis-cli profile delete briefing --yes

Explicit flags always win over profile values; profile values win over defaults. agent-context lists all available profiles under available_profiles so introspecting agents discover them at runtime.

Async Jobs

For endpoints that submit long-running work, the generator detects the submit-then-poll pattern (a job_id/task_id/operation_id field in the response plus a sibling status endpoint) and wires up three extra flags on the submitting command:

Use async submission without --wait when you want to fire-and-forget; use --wait when you want one command to return the finished artifact.

Exit Codes

Argument Parsing

Parse $ARGUMENTS:

1. Empty, help, or --help → show acronis-cli --help output
2. Starts with install → ends with mcp → MCP installation; otherwise → see Prerequisites above
3. Anything else → Direct Use (execute as CLI command with --agent)

MCP Server Installation

Install the MCP binary from this CLI's published public-library entry or pre-built release, then register it:

claude mcp add acronis-mcp -- acronis-mcp

Verify: claude mcp list

Direct Use

1. Check if installed: which acronis-cli If not found, offer to install (see Prerequisites at the top of this skill).
2. Match the user query to the best command from the Unique Capabilities and Command Reference above.
3. Execute with the --agent flag:

   acronis-cli <command> [subcommand] [args] --agent
   

4. If ambiguous, drill into subcommand help: acronis-cli <command> --help.