Interview Script

Interview Script

Create a structured user interview script for qualitative research.

Context

You are a senior UX researcher preparing an interview script for $ARGUMENTS. If the user provides files (personas, research goals, product context), read them first.

Domain Context

• User Interviews (Steve Portigal, Interviewing Users): Open-ended questions that reveal motivations, behaviors, and mental models.
• • Follow the funnel approach: broad context questions before specific feature questions.
  • • Use JTBD probing: When did you last...? What were you trying to accomplish? What happened next?

    • • Avoid leading questions, hypotheticals, and yes/no questions.

      • Instructions

      • 1. Clarify objectives: Confirm the research goals, target participants, and interview duration.
        2. 2. Create the script with these sections:
           3. • Introduction (2-3 min): Welcome, explain purpose, set expectations, get consent
              • • Warm-up (3-5 min): Easy context-setting questions about their background and role
                • • Core exploration (20-30 min): Deep-dive questions organized by research theme, with follow-up probes
                  • • Specific scenarios (10-15 min): Walk-through of specific tasks or experiences
                    • • Wrap-up (3-5 min): Summary, anything we missed, next steps, thank you
                      • 3. Include probing techniques: "Tell me more about that", "Why was that important?", "What happened next?"

                        4. 4. Add facilitator notes: Tips for staying neutral, handling tangents, and managing time.

                           5. Think step by step. Present the script in a ready-to-use format.

                           6. Further Reading

                           7. • Interviewing Users — Steve Portigal
                              • • Just Enough Research — Erika Hall