Negotiation

Negotiation

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Negotiation

Prepare and run talks that expand value and survive scrutiny: separate people from the problem, focus on interests, invent options, and anchor with objective criteria—not theatrics alone.

When to Use

  • Scope, salary, vendor terms, partnerships, or any deal where positions hide tradeable interests.

Workflow

  1. Interests vs. positions: list what each side actually needs (security, speed, credit, risk limits), not opening demands.
  2. BATNA: best alternative if no deal—know yours and probe theirs without bluffing.
  3. ZOPA: estimate overlap where agreement is possible; test with hypotheticals before committing.
  4. Options: brainstorm mutual-gain packages (different currencies: time, scope, risk, price).
  5. Criteria: tie claims to benchmarks, specs, or market data; watch anchoring—justify first numbers.
  6. Walk-away: define in advance what fails the deal.

Examples

Example 1: Vendor price high → trade payment terms or SLAs for headline fee; cite comparable tiers.

Example 2: Internal headcount fight → map “quality vs. date” interests; propose phased scope with measurable exit ramp.

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