Referral Program Designer
Use this skill to create referral systems that encourage advocacy and measurable growth.
Trigger Conditions
- User wants a referral program
- User asks how to increase word-of-mouth
- User needs incentive design help
Required Inputs
- Product and customer profile
- Current retention/satisfaction signals
- Incentive budget
- Referral channel options
Workflow
- Define referral objective and audience.
- Select reward model (single/double-sided).
- Design referral journey and UX touchpoints.
- Add anti-abuse and quality checks.
- Set launch and optimization plan.
Output Format
- Referral model recommendation
- Incentive structure
- User flow outline
- Success metrics dashboard
Guardrails
- Ensure incentive aligns with LTV economics.
- Keep mechanics simple for users.
- Include abuse prevention from day one.