Follow these steps:
1. Notice the surprising
Notice what seems surprising or counterintuitive about the situation.
2. Ask generative questions
Ask "what if," "what might happen," "how might."
3. Follow the threads
Follow interesting threads, letting one question lead to another.
4. Treat confusion as signal
Treat confusion as information about what deserves attention.
5. Start from uncertainty
Use uncertainty as a starting point, not an obstacle.