team-telnyx Telnyx Porting Out - Ruby
Installation
gem install telnyx
Setup
require "telnyx"
client = Telnyx::Client.new(
api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)
All examples below assume client is already initialized as shown above.
Error Handling
All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:
begin
result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
puts "Network error — check connectivity and retry"
rescue Telnyx::Errors::RateLimitError
# 429: rate limited — wait and retry with exponential backoff
sleep(1) # Check Retry-After header for actual delay
rescue Telnyx::Errors::APIStatusError => e
puts "API error #{e.status}: #{e.message}"
if e.status == 422
puts "Validation error — check required fields and formats"
end
end
Common error codes: 401 invalid API key, 403 insufficient permissions,
404 resource not found, 422 validation error (check field formats),
429 rate limited (retry with exponential backoff).
Important Notes
- Pagination: Use
.auto_paging_eachfor automatic iteration:page.auto_paging_each { |item| puts item.id }.
List portout requests
Returns the portout requests according to filters
GET /portouts
page = client.portouts.list
puts(page)
Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)
List all port-out events
Returns a list of all port-out events.
GET /portouts/events
page = client.portouts.events.list
puts(page)
Returns: available_notification_methods (array[string]), created_at (date-time), event_type (enum: portout.status_changed, portout.foc_date_changed, portout.new_comment), id (uuid), payload (object), payload_status (enum: created, completed), portout_id (uuid), record_type (string), updated_at (date-time)
Show a port-out event
Show a specific port-out event.
GET /portouts/events/{id}
event = client.portouts.events.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(event)
Returns: available_notification_methods (array[string]), created_at (date-time), event_type (enum: portout.status_changed, portout.foc_date_changed, portout.new_comment), id (uuid), payload (object), payload_status (enum: created, completed), portout_id (uuid), record_type (string), updated_at (date-time)
Republish a port-out event
Republish a specific port-out event.
POST /portouts/events/{id}/republish
result = client.portouts.events.republish("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(result)
List eligible port-out rejection codes for a specific order
Given a port-out ID, list rejection codes that are eligible for that port-out
GET /portouts/rejections/{portout_id}
response = client.portouts.list_rejection_codes("329d6658-8f93-405d-862f-648776e8afd7")
puts(response)
Returns: code (integer), description (string), reason_required (boolean)
List port-out related reports
List the reports generated about port-out operations.
GET /portouts/reports
page = client.portouts.reports.list
puts(page)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)
Create a port-out related report
Generate reports about port-out operations.
POST /portouts/reports
report = client.portouts.reports.create(params: {filters: {}}, report_type: :export_portouts_csv)
puts(report)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)
Retrieve a report
Retrieve a specific report generated.
GET /portouts/reports/{id}
report = client.portouts.reports.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(report)
Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_portouts_csv), status (enum: pending, completed), updated_at (date-time)
Get a portout request
Returns the portout request based on the ID provided
GET /portouts/{id}
portout = client.portouts.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(portout)
Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)
List all comments for a portout request
Returns a list of comments for a portout request.
GET /portouts/{id}/comments
comments = client.portouts.comments.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(comments)
Returns: body (string), created_at (string), id (string), portout_id (string), record_type (string), user_id (string)
Create a comment on a portout request
Creates a comment on a portout request.
POST /portouts/{id}/comments
Optional: body (string)
comment = client.portouts.comments.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(comment)
Returns: body (string), created_at (string), id (string), portout_id (string), record_type (string), user_id (string)
List supporting documents on a portout request
List every supporting documents for a portout request.
GET /portouts/{id}/supporting_documents
supporting_documents = client.portouts.supporting_documents.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(supporting_documents)
Returns: created_at (string), document_id (uuid), id (uuid), portout_id (uuid), record_type (string), type (enum: loa, invoice), updated_at (string)
Create a list of supporting documents on a portout request
Creates a list of supporting documents on a portout request.
POST /portouts/{id}/supporting_documents
Optional: documents (array[object])
supporting_document = client.portouts.supporting_documents.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")
puts(supporting_document)
Returns: created_at (string), document_id (uuid), id (uuid), portout_id (uuid), record_type (string), type (enum: loa, invoice), updated_at (string)
Update Status
Authorize or reject portout request
PATCH /portouts/{id}/{status} — Required: reason
Optional: host_messaging (boolean)
response = client.portouts.update_status(
:authorized,
id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
reason: "I do not recognize this transaction"
)
puts(response)
Returns: already_ported (boolean), authorized_name (string), carrier_name (string), city (string), created_at (string), current_carrier (string), end_user_name (string), foc_date (string), host_messaging (boolean), id (string), inserted_at (string), lsr (array[string]), phone_numbers (array[string]), pon (string), reason (string | null), record_type (string), rejection_code (integer), requested_foc_date (string), service_address (string), spid (string), state (string), status (enum: pending, authorized, ported, rejected, rejected-pending, canceled), support_key (string), updated_at (string), user_id (uuid), vendor (uuid), zip (string)