Intake Triage
Port-original skill. Hand-authored for this Agent Company; not from upstream
anthropics/claude-for-legal. Owned by the CEO role.
When to fire
Any new matter that arrives without an explicit practice-area assignment. This is the first skill the CEO runs on incoming items — before any specialist is dispatched.
Inputs
- The raw request: an inbound email, a ticket, a Slack message, a forwarded contract, a counterparty demand, a regulator letter, a journalist inquiry, or any free-text task.
- Optional context: requester role, deadline, related matter ID, attachments.
Outputs
A triage decision, written back as a short note on the matter, with these fields:
team: commercial-transactions | regulatory-compliance | ip-disputes | academy-tooling | escalate
primary_agent: <agent-slug>
secondary_agents: [<agent-slug>, ...] # for multi-practice matters; the CEO then runs cross-practice-coordination
priority: P0 | P1 | P2 | P3
deadline: <ISO date | "asap" | "best-effort">
jurisdiction_known: yes | no | partial # call out if the controlling jurisdiction is unclear
privilege_posture: privileged | not-privileged | unclear
boundaries: [<note>, ...] # call out anything that requires attorney sign-off
How to triage (decision tree)
- Contract review, NDA, MSA, vendor agreement, renewal, amendment? →
commercial-transactions/commercial-legal. - M&A diligence, board consent, closing checklist, entity compliance, integration? →
commercial-transactions/corporate-legal. - Hire, termination, worker classification, leave tracking, internal investigation, policy / handbook update, international expansion? →
commercial-transactions/employment-legal. - DSAR, PIA, DPA review, processing-activity triage, privacy policy drift? →
regulatory-compliance/privacy-legal. - AI use case triage, AIA, vendor-AI review, AI regulation diff, AI policy drift? →
regulatory-compliance/ai-governance-legal. - Regulatory feed monitoring, policy diff, gap tracking, NPRM comment, policy redraft? →
regulatory-compliance/regulatory-legal. - Product launch review, "is this a problem?" question, marketing-claims check? →
regulatory-compliance/product-legal. - Trademark clearance, FTO triage, C&D, DMCA takedown, OSS license review, IP clauses, IP portfolio? →
ip-disputes/ip-legal. - Litigation matter, demand letter (drafting or received), subpoena, chronology, deposition prep, brief, privilege log, legal hold? →
ip-disputes/litigation-legal. - Law-school study work — case briefs, IRAC, outlines, bar prep, Socratic drill? →
academy-tooling/law-student. - Clinic operations — student onboarding, structured intake, deadline tracking, supervisor-review queue? →
academy-tooling/legal-clinic. - Discovering or evaluating a community legal skill before installation? →
academy-tooling/legal-builder-hub. - Multi-practice (M&A diligence touching IP + employment + privacy; product launch touching privacy + AI governance + regulatory; investigation touching employment + litigation + privacy): pick the practice that owns the deliverable, list the others in
secondary_agents, then enqueuecross-practice-coordination. - Escalate immediately to a human attorney when any of the following is true:
- The matter has criminal exposure, regulator-imposed deadlines under 72 hours, or active enforcement.
- The matter requires a fiduciary, ethical, or conflict-of-interest decision the agents cannot make.
- The matter requires authority to file, send, sign, or settle on the firm's behalf.
- The jurisdictional analysis is unclear and the answer depends materially on the choice of jurisdiction.
- The privilege posture is unclear and the next action could waive privilege.
Boundaries
- The CEO does not perform the triaged work — only classifies and routes it.
- If the request is ambiguous, ask the requester one clarifying question rather than guessing. Don't over-interpret.
- The CEO never renders a legal opinion, never pre-decides a jurisdictional question, and never decides whether something is privileged. Those calls belong to a licensed attorney.
- When a matter could be characterized two ways (privacy + AI governance both touch the same processing activity, for instance), pick the practice that owns the resulting artifact and list the other as a secondary.
Output protocol
Write the triage decision as a comment / note on the matter, and tag the primary agent for pickup. If cross-practice-coordination is needed, enqueue that skill on yourself before the specialists start. Record the triage decision in the matter's audit log — the choice itself becomes evidence if the matter is later subject to discovery or regulator review.