Inbox Triage

Inbox Triage Skill

AI-powered email prioritization and triage system that automatically classifies emails by category and priority, helping you focus on what matters most.

Features

• AI Classification: Automatically categorizes emails into 9 categories (urgent, important, newsletter, promotional, social, updates, forums, spam, unknown)
• Priority Scoring: Assigns priority levels (critical, high, medium, low, none) with 0-100 score
• Smart Triage: Analyzes sender patterns, subject keywords, and content indicators
• Bulk Actions: Archive, mark as read, or trash multiple emails at once
• Undo Support: Undo bulk actions within 24 hours
• Sender Rules: Create custom rules for specific senders
• Review Workflow: Track which emails have been reviewed
• Statistics: Detailed breakdown of email distribution

Installation

npm install
npm run build

Prerequisites

Requires the email skill to be configured:

# Connect your Google account with Gmail
node ../google-oauth/dist/cli.js connect default gmail

CLI Usage

Check Status

# Check system health
node dist/cli.js status
node dist/cli.js health

Triage Inbox

# Classify and sort inbox by priority
node dist/cli.js triage

# Limit to top 10 emails
node dist/cli.js triage 10

Classify Single Email

node dist/cli.js classify <message-id>

View by Category

# View urgent emails
node dist/cli.js category urgent

# View promotional emails
node dist/cli.js category promotional 50

View by Priority

# View critical priority emails
node dist/cli.js priority critical

# View high priority
node dist/cli.js priority high 20

Review Workflow

# List unreviewed emails
node dist/cli.js unreviewed

# Mark specific email as reviewed
node dist/cli.js mark-reviewed <message-id>

# Manually correct classification
node dist/cli.js set-category <message-id> important
node dist/cli.js set-priority <message-id> high

Bulk Actions

# Archive multiple emails
node dist/cli.js archive <id1> <id2> <id3>

# Mark as read
node dist/cli.js mark-read <id1> <id2>

# Move to trash
node dist/cli.js trash <id1> <id2>

# Undo last bulk action
node dist/cli.js undo

Sender Rules

# Add rule for specific sender
node dist/cli.js add-rule boss@company.com urgent critical
node dist/cli.js add-rule newsletter@example.com newsletter low

# List all rules
node dist/cli.js rules

# Delete rule
node dist/cli.js delete-rule newsletter@example.com

Statistics

# View triage statistics
node dist/cli.js stats

JavaScript/TypeScript API

Initialize

import { InboxTriageSkill } from '@openclaw/inbox-triage';

const triage = new InboxTriageSkill();
// Or for specific profile
const workTriage = InboxTriageSkill.forProfile('work');

Triage Inbox

const results = await triage.classifyInbox(50);

for (const result of results) {
  console.log(`${result.email.subject}: ${result.classification.priority}`);
  console.log(`  Category: ${result.classification.category}`);
  console.log(`  Score: ${result.classification.priorityScore}`);
  console.log(`  Action: ${result.classification.actionSuggested}`);
}

Classify Single Email

const classification = await triage.classify('message-id');

console.log('Category:', classification.category);
console.log('Priority:', classification.priority);
console.log('Confidence:', classification.confidence);
console.log('Reasons:', classification.reasons);

Query by Category/Priority

// Get important emails
const important = await triage.listByCategory('important', 20);

// Get critical priority
const critical = await triage.listByPriority('critical');

// Get unreviewed
const unreviewed = await triage.getUnreviewed(50);

Review and Correct

// Mark as reviewed (no changes)
await triage.review('message-id', {});

// Correct classification
await triage.review('message-id', {
  category: 'important',
  priority: 'high'
});

Bulk Actions

// Archive multiple emails
const result = await triage.bulkArchive(['id1', 'id2', 'id3']);
console.log(`Archived ${result.success.length} emails`);

// Mark as read
await triage.bulkMarkAsRead(['id1', 'id2']);

// Move to trash
await triage.bulkTrash(['id1', 'id2']);

// Undo last action
await triage.undoLastAction();

Sender Rules

// Add rule
await triage.addSenderRule(
  'boss@company.com',
  'urgent',
  'critical',
  'notify_immediately'
);

// Get rule
const rule = await triage.getSenderRule('sender@example.com');

// List all rules
const rules = await triage.listSenderRules();

// Delete rule
await triage.deleteSenderRule('sender@example.com');

Statistics

const stats = await triage.getStats();

console.log('Total classified:', stats.totalClassified);
console.log('Unreviewed:', stats.unreviewed);
console.log('By category:', stats.byCategory);
console.log('By priority:', stats.byPriority);

Categories

Priorities

Classification Algorithm

The skill uses a multi-factor scoring algorithm:

1. Sender Analysis: Matches against sender rules and known patterns
2. Subject Keywords: Scans for urgent, promotional, newsletter indicators
3. Content Indicators: Analyzes snippet for key phrases
4. Gmail Labels: Considers is:important and other labels
5. Thread Status: Replies and forwards get slight boost

Confidence is calculated based on pattern matching strength.

Storage

Classification data is stored in:

~/.openclaw/skills/inbox-triage/{profile}.db

Tables:

• classifications - Email classifications with metadata
• sender_rules - Custom rules per sender
• undo_actions - Bulk action history (24hr retention)
• action_history - Audit trail of manual reviews

Multi-Profile Support

import { InboxTriageSkill } from '@openclaw/inbox-triage';

// Work account
const work = InboxTriageSkill.forProfile('work');
const workResults = await work.classifyInbox(20);

// Personal account
const personal = InboxTriageSkill.forProfile('personal');
const personalResults = await personal.classifyInbox(20);

Each profile maintains separate classifications and rules.

Error Handling

try {
  await triage.classifyInbox(50);
} catch (error) {
  if (error.message.includes('Not connected')) {
    console.log('Please authenticate email skill first');
  } else {
    console.error('Error:', error.message);
  }
}

Testing

# Type checking
npm run typecheck

# Build
npm run build

# Check health
npm run cli -- health

# Triage inbox
npm run cli -- triage 10

Dependencies

• @openclaw/email: For Gmail access
• sqlite3: Local storage

Security Notes

• Classification data stored locally
• No email content sent to external services
• All processing done via local algorithm
• Undo actions expire after 24 hours