Bug Triage

Reproduce, classify, and prioritize an incoming bug into an actionable ticket.

tinyhumansai Updated

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Bug Triage

Turn a raw bug report into a ticket engineering can pick up — reproduced, classified, and prioritized.

When to use

  • A bug report comes in from a customer or monitoring.
  • The backlog has stale reports that need sorting.

Steps

  1. Reproduce the issue and capture the exact steps and environment.
  2. Scope the blast radius: who and how many are affected.
  3. Classify severity and likely area of the code.
  4. Prioritize against current work using severity × reach.
  5. Write a ticket with repro steps, expected vs. actual, and evidence.

Output

A triaged ticket: repro steps, severity, affected area, and priority, following the [[Engineering standards]]. Ready for an engineer to pick up.

tinyhumansai/opencompany/tree/main/companies/software_company/skills/bug-triage commit be37136731

Frequently asked questions

npx skillmds@latest add tinyhumansai/bug-triage-2