Incident Communications

Convert triage outputs into audience-specific disruption communications for customers, suppliers, and internal leadership. Use when this capability is needed.

tomevault-io Updated

File contents

Incident Communications Skill

Use this skill after triage is complete to produce clear, honest, and action-oriented updates.

Output Expectations

  • Keep updates direct and specific.
  • Avoid speculative timelines.
  • Include the next checkpoint time.
  • Be explicit about what actions are already in flight.

Resources

  • references/tone-guidelines.md
  • assets/customer-update-template.md
  • assets/supplier-escalation-template.md

Source: arafattehsin/generative-ai — distributed by TomeVault.

tomevault-io/skills-registry/tree/main/arafattehsin--generative-ai--generative-ai commit a648bfbe8c

Frequently asked questions

npx skillmds@latest add tomevault-io/incident-communications