Incident Communications Skill
Use this skill after triage is complete to produce clear, honest, and action-oriented updates.
Output Expectations
- Keep updates direct and specific.
- Avoid speculative timelines.
- Include the next checkpoint time.
- Be explicit about what actions are already in flight.
Resources
- references/tone-guidelines.md
- assets/customer-update-template.md
- assets/supplier-escalation-template.md
Source: arafattehsin/generative-ai — distributed by TomeVault.