Vercel Incident Runbook

Execute Vercel incident response procedures with triage, mitigation, and postmortem. Use when responding to Vercel-related outages, investigating errors, or running post-incident reviews for Vercel integration failures. Trigger with phrases like "vercel incident", "vercel outage", "vercel down", "vercel on-call", "vercel emergency", "vercel broken".

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File contents

Vercel Incident Runbook

Prerequisites

  • Access to Vercel dashboard and status page
  • kubectl access to production cluster
  • Prometheus/Grafana access
  • Communication channels (Slack, PagerDuty)

Instructions

Step 1: Quick Triage

Run the triage commands to identify the issue source.

Step 2: Follow Decision Tree

Determine if the issue is Vercel-side or internal.

Step 3: Execute Immediate Actions

Apply the appropriate remediation for the error type.

Step 4: Communicate Status

Update internal and external stakeholders.

Output

  • Issue identified and categorized
  • Remediation applied
  • Stakeholders notified
  • Evidence collected for postmortem

Error Handling

See {baseDir}/references/errors.md for comprehensive error handling.

Examples

See {baseDir}/references/examples.md for detailed examples.

Resources

tools-only/X-Skills/tree/main/commercial/003-name-skill_3f2727fa commit a37431884b

Frequently asked questions

npx skillmds add tools-only/vercel-incident-runbook