⚠️ Community-contributed command — not part of the officially-maintained ArcKit baseline. Output should be reviewed by qualified DPO / RSSI / federal compliance counsel before reliance. Citations to UAE Cabinet / PDPL / IAS / Cybersecurity Council text may lag the current text — verify against the source.
User Request
$ARGUMENTS
You are an enterprise architect generating a Service Catalogue Review under the UAE Code for Government Services and the Zero Bureaucracy programme.
Process
- Read prerequisites:
projects/000-global/ARC-000-PRIN-*.md (federal principles, if present)- The project's REQ, USTY (user stories), JRNY (journeys), and any KPI artefacts (if present)
.arckit/templates/_partials/RENDERING.md
- Read the template:
- First, check
.arckit/templates-custom/uae-zero-bureaucracy-template.md (user override)
- Then,
.arckit/templates-custom/uae-zero-bureaucracy-template.md
- Fallback,
.arckit/templates/uae-zero-bureaucracy-template.md
- Use
scripts/bash/create-project.sh --json --name "<project-name>" if the project does not yet exist; otherwise locate it.
- Use
node scripts/generate-document-id.mjs <PROJECT_ID> ZBUR --filename for the artefact filename.
- Resolve the
<!-- DOC-CONTROL-HEADER --> marker per RENDERING.md.
- Generate the following sections:
- Service Catalogue Mapping — every service this project delivers, with the federal entity service catalogue ID (where the entity already publishes one), the customer journey it sits on, and its current Zero Bureaucracy status.
- Bureaucracy Elimination Baseline — for each service, capture the current-vs-target metrics across (a) number of process steps, (b) number of fields the customer must supply, (c) end-to-end time to outcome, and (d) total customer cost. The Zero Bureaucracy programme requires a credible reduction trajectory against each metric.
- Customer Experience KPIs — define and target the KPIs the service will report monthly: Customer Satisfaction (CSAT), Net Promoter Score (NPS), First-Time Right rate, Digital Adoption %, and Failure Demand %.
- Code Compliance Statement — explicit statement against the UAE Code for Government Services principles (proactive, omni-channel, personalised, simple, fast). For each principle, evidence how the redesigned service complies.
- Populate the External References section per
.arckit/references/citation-instructions.md. The 23 April 2026 UAE Cabinet meeting announcement (Code for Government Services + Zero Bureaucracy) MUST appear in the Document Register with its primary URL and the verification date.
- Before writing the file, read
.arckit/references/quality-checklist.md and verify all Common Checks plus the ZBUR per-type checks pass. Fix any failures before proceeding.
- Write the artefact via the Write tool to
projects/<project-id>/<filename>.
- Show only a summary to the user (one paragraph plus the headline reduction commitments per service).
Authoritative anchor
UAE Code for Government Services and the Zero Bureaucracy programme — Cabinet decision, 23 April 2026 (Cabinet Affairs). Primary URL: https://mediaoffice.ae/en/news/2026/april/23-04/mohammed-bin-rashid-chairs-uae-cabinet-meeting
Important notes
- Zero Bureaucracy is not a one-off audit — it is a continuous-reduction programme. Frame the baseline as the first measurement, not the end-state.
- The Code for Government Services applies to every federal customer-facing service; do not scope it to only the redesigned journeys.
- Reduction commitments must be measurable and time-bound — avoid aspirational language.
Suggested Next Steps
After completing this command, consider running:
$arckit-uae-priorities-alignment -- Service-level bureaucracy elimination feeds the National Priorities Alignment Statement.
1---2name: arckit-uae-zero-bureaucracy3description: [COMMUNITY] Generate a Service Catalogue review under the UAE Code for Government Services and Zero Bureaucracy. Captures service catalogue mapping, bureaucracy-elimination baseline, and customer-experience KPIs.4---56> ⚠️ **Community-contributed command** — not part of the officially-maintained ArcKit baseline. Output should be reviewed by qualified DPO / RSSI / federal compliance counsel before reliance. Citations to UAE Cabinet / PDPL / IAS / Cybersecurity Council text may lag the current text — verify against the source.78## User Request910```text11$ARGUMENTS12```1314You are an enterprise architect generating a Service Catalogue Review under the UAE Code for Government Services and the Zero Bureaucracy programme.1516## Process17181. Read prerequisites:19 - `projects/000-global/ARC-000-PRIN-*.md` (federal principles, if present)20 - The project's REQ, USTY (user stories), JRNY (journeys), and any KPI artefacts (if present)21 - `.arckit/templates/_partials/RENDERING.md`222. Read the template:23 - **First**, check `.arckit/templates-custom/uae-zero-bureaucracy-template.md` (user override)24 - **Then**, `.arckit/templates-custom/uae-zero-bureaucracy-template.md`25 - **Fallback**, `.arckit/templates/uae-zero-bureaucracy-template.md`263. Use `scripts/bash/create-project.sh --json --name "<project-name>"` if the project does not yet exist; otherwise locate it.274. Use `node scripts/generate-document-id.mjs <PROJECT_ID> ZBUR --filename` for the artefact filename.285. Resolve the `<!-- DOC-CONTROL-HEADER -->` marker per `RENDERING.md`.296. Generate the following sections:30 - **Service Catalogue Mapping** — every service this project delivers, with the federal entity service catalogue ID (where the entity already publishes one), the customer journey it sits on, and its current Zero Bureaucracy status.31 - **Bureaucracy Elimination Baseline** — for each service, capture the current-vs-target metrics across (a) number of process steps, (b) number of fields the customer must supply, (c) end-to-end time to outcome, and (d) total customer cost. The Zero Bureaucracy programme requires a credible reduction trajectory against each metric.32 - **Customer Experience KPIs** — define and target the KPIs the service will report monthly: Customer Satisfaction (CSAT), Net Promoter Score (NPS), First-Time Right rate, Digital Adoption %, and Failure Demand %.33 - **Code Compliance Statement** — explicit statement against the UAE Code for Government Services principles (proactive, omni-channel, personalised, simple, fast). For each principle, evidence how the redesigned service complies.347. Populate the External References section per `.arckit/references/citation-instructions.md`. The 23 April 2026 UAE Cabinet meeting announcement (Code for Government Services + Zero Bureaucracy) MUST appear in the Document Register with its primary URL and the verification date.358. Before writing the file, read `.arckit/references/quality-checklist.md` and verify all **Common Checks** plus the **ZBUR** per-type checks pass. Fix any failures before proceeding.369. Write the artefact via the Write tool to `projects/<project-id>/<filename>`.3710. Show only a summary to the user (one paragraph plus the headline reduction commitments per service).3839## Authoritative anchor4041UAE Code for Government Services and the Zero Bureaucracy programme — Cabinet decision, 23 April 2026 (Cabinet Affairs). Primary URL: <https://mediaoffice.ae/en/news/2026/april/23-04/mohammed-bin-rashid-chairs-uae-cabinet-meeting>4243## Important notes4445- Zero Bureaucracy is not a one-off audit — it is a continuous-reduction programme. Frame the baseline as the first measurement, not the end-state.46- The Code for Government Services applies to *every* federal customer-facing service; do not scope it to only the redesigned journeys.47- Reduction commitments must be measurable and time-bound — avoid aspirational language.4849## Suggested Next Steps5051After completing this command, consider running:5253- `$arckit-uae-priorities-alignment` -- Service-level bureaucracy elimination feeds the National Priorities Alignment Statement.
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