When to activate
- Write blameless post-mortems — timeline, root cause, action items, and lessons learned
- SRE and reliability engineering workflows
When NOT to use
- For application development tasks
- For security auditing
Instructions
- Define objectives. What reliability target or improvement are we aiming for?
- Measure current state. Establish baseline metrics and identify gaps.
- Design approach. Choose strategy, tools, and implementation plan.
- Implement. Deploy monitoring, automation, or process changes.
- Validate. Verify the change improves reliability without regressions.
- Document. Create runbooks, playbooks, and knowledge base entries.
Example
SRE Initiative: post-mortem-writer
Current state: Baseline metrics established
Target: 99.9% availability / 50% toil reduction
Implementation: 4-week rollout
Result: SLO met for 30 consecutive days