Customer Support Triage
Classify support tickets, suggest a reply, and note follow-up actions.
Workflow
- Read the customer message.
- Identify the issue type.
- Draft a response.
- Suggest an escalation if needed.
Triage customer support conversations and suggest next responses.
npx skillmds@latest add undertone0809/customer-support-triage Classify support tickets, suggest a reply, and note follow-up actions.
undertone0809/skill-optimizer/tree/main/examples/target-skills/customer-support-triage commit c3e5064a97