Channel Selection (+1)
Channel Selection
| Content Type | Best Channel |
|---|---|
| Urgent/Crisis | Email + Slack + SMS |
| Company-wide announcements | Email + All-hands |
| Team updates | Slack/Teams channel |
| Policy changes | Email + Intranet |
| Recognition | Email + Slack + Newsletter |
Timing
- Avoid: Friday afternoons, Monday mornings (8-9am)
- Best: Tuesday-Thursday, 10am-2pm
- Urgent: Immediately, regardless of timing
- Consider: Time zones for global teams