Action Item Best Practices (+2)
Action Item Best Practices
- Be specific: "Send redline of Section 4.2 to counterparty counsel" not "Follow up on contract"
- Assign an owner: Every action item must have exactly one owner (not a team or group)
- Set a deadline: Every action item needs a specific date, not "soon" or "ASAP"
- Note dependencies: If an action item depends on another action or external input, note it
- Distinguish types:
- Legal team actions (things the legal team needs to do)
- Business team actions (things to communicate to business stakeholders)
- External actions (things the counterparty or outside counsel needs to do)
- Follow-up meetings (meetings that need to be scheduled)
Follow-Up
After the meeting:
- Distribute action items to all participants (via email or the appropriate channel)
- Set calendar reminders for deadlines
- Update relevant systems (CLM, matter management, risk register) with meeting outcomes
- File meeting notes in the appropriate document repository
- Flag urgent items that need immediate attention
Tracking Cadence
- High priority items: Check daily until completed
- Medium priority items: Check at next team sync or weekly review
- Low priority items: Check at next scheduled meeting or monthly review
- Overdue items: Escalate to the owner and their manager; flag in next relevant meeting