veneris-io Reply Intent Classifier
Classifies reply text on a strict intent rubric, then drafts the follow-up that treats the prospect's signal honestly — never with canned "circling back" filler.
Labels
positive— explicit interest / tells you to proceed or meetobjection— pushback on fit, timing, cost, need, or authoritynot-now— deprioritized without hostilityout-of-office— away mode with a date or implied returnreferred-contact— asks you to speak to someone else or offers a referralunsubscribe— wants out, formally or informallyauto-ack— automated acknowledgment only; no human intent present
Process
- Classify to a label with a confidence level (rubric-based; optionally upgraded via gated classifier endpoint if the user has a key)
- Draft per label:
- positive → move straight to a concrete next step (offer 2 slots or a question that shortens the path to a meeting), under 60 words
- objection → acknowledge their point in their nouns and address it once, then stop; no counter-argument stacking
- not-now → respect and land a concrete re-entry ("I'll come back in Q4 when [consequence]"); do not continue a sequence
- out-of-office → pause; nothing sent until their return
- referred-contact → thank them, verify the new contact's persona fit before outreach, report back to the original thread
- unsubscribe → don't sequence, don't argue; respect and log
- auto-ack → only reassess if human intent appears elsewhere in the thread
- Drafts read as the user's voice. Never draft a bot-style reply pretending it isn't reviewed.
Approval
Return: label, confidence, one-line rationale, and the drafted response. Wait for approval before anything is sent.
Two-way rule
All labels and response text stay local to the user's conversation. The gated API only upgrades label confidence; it does not collect or store reply contents by default.