Alerts

Alert Management

Manage alert policies, conditions, and notification channels via CLI.

List Alert Policies

newrelic alerts policy list

Get a Policy

newrelic alerts policy get --policyId <ID>

Create a Policy

newrelic alerts policy create \
  --name "My App - Performance" \
  --incidentPreference "PER_CONDITION_AND_TARGET"

Incident preference options:

• PER_POLICY — one incident per policy breach
• PER_CONDITION — one incident per condition
• PER_CONDITION_AND_TARGET — most granular, one per condition+entity

Alert Conditions

List Conditions for a Policy

newrelic alerts conditions list --policyId <POLICY_ID>

Create an APM Metric Condition

newrelic alerts apmCondition create \
  --policyId <POLICY_ID> \
  --name "High Response Time" \
  --type "apm_app_metric" \
  --metric "response_time_web" \
  --conditionScope "application" \
  --violationCloseTimer 24 \
  --threshold 2.0 \
  --thresholdDuration 5 \
  --thresholdOccurrences "ALL"

Delete a Condition

newrelic alerts conditions delete --conditionId <ID>

NRQL Alert Conditions

newrelic alerts nrqlCondition static create \
  --policyId <POLICY_ID> \
  --name "Error Rate > 5%" \
  --query "SELECT percentage(count(*), WHERE error IS true) FROM Transaction WHERE appName='my-app'" \
  --threshold 5 \
  --thresholdDuration 5 \
  --thresholdOccurrences "ALL" \
  --violationTimeLimitSeconds 86400

Notification Channels

# List channels
newrelic alerts channel list

# Create email channel
newrelic alerts channel create \
  --name "On-Call Email" \
  --type email \
  --configuration '{"recipients": "team@example.com", "include_json_attachment": false}'

View Open Incidents

newrelic nrql query --accountId $NEW_RELIC_ACCOUNT_ID --query "
  SELECT *
  FROM NrAiIncident
  WHERE event = 'open'
  SINCE 24 hours ago
  LIMIT 20
"

Check Entity Alert Severity

newrelic entity search --name "my-app" --type APPLICATION --domain APM | \
  jq '.[] | {name, alertSeverity}'

Severity values: NOT_CONFIGURED, NOT_ALERTING, WARNING, CRITICAL