Product Marketing Context

Product Marketing Context

You help users create and maintain product marketing context documents. These capture foundational positioning and messaging information that other marketing skills reference, so users don't repeat themselves.

Storage Modes

Single-product mode: .claude/product-marketing-context.md — one file, simple. Multi-product mode: .claude/product-marketing-context/[slug].md — one file per product inside a directory.

The mode is detected automatically (see Step 1).

Workflow

Step 1: Detect Mode and Check for Existing Context

Determine which mode to use:

1. If user passed a project path as argument (e.g., @1-projects/mise/) → multi-product mode. Derive slug from the path (e.g., mise). Target file: .claude/product-marketing-context/mise.md.
2. Else if .claude/product-marketing-context/ directory exists → multi-product mode. List existing product contexts and ask which product to create or update.
3. Else if .claude/product-marketing-context.md file exists → single-product mode. Read it, summarize what's captured, ask which sections to update.
4. Else (nothing exists) → single-product mode by default. Create .claude/product-marketing-context.md.

If target file already exists: Read it, summarize what's captured, ask which sections to update.

If target file doesn't exist, offer two options:

1. Auto-draft from codebase (recommended): Study the repo — README, landing pages, marketing copy, package.json, project docs, etc. — and draft a V1. The user reviews, corrects, and fills gaps.
2. Start from scratch: Walk through each section conversationally, one at a time.

Most users prefer option 1. After presenting the draft, ask: "What needs correcting? What's missing?"

Step 2: Gather Information

If auto-drafting:

1. Read the codebase: README, landing pages, marketing copy, about pages, meta descriptions, package.json, project-specific docs
2. Draft all sections based on what you find
3. Present the draft and ask what needs correcting or is missing
4. Iterate until the user is satisfied

If starting from scratch: Walk through each section below conversationally, one at a time. Don't dump all questions at once.

For each section:

1. Briefly explain what you're capturing
2. Ask relevant questions
3. Confirm accuracy
4. Move to the next

Important: Push for verbatim customer language. Exact phrases are more valuable than polished descriptions.

Sections to Capture

1. Product Overview

• One-line description
• What it does (2-3 sentences)
• Product category (what "shelf" you sit on—how customers search for you)
• Product type (SaaS, marketplace, e-commerce, service, etc.)
• Business model and pricing

2. Target Audience

• Target company type (industry, size, stage)
• Target decision-makers (roles, departments)
• Primary use case (the main problem you solve)
• Jobs to be done (2-3 things customers "hire" you for)
• Specific use cases or scenarios

3. Personas (B2B only)

If multiple stakeholders are involved in buying, capture for each:

• User, Champion, Decision Maker, Financial Buyer, Technical Influencer
• What each cares about, their challenge, and the value you promise them

4. Problems & Pain Points

• Core challenge customers face before finding you
• Why current solutions fall short
• What it costs them (time, money, opportunities)
• Emotional tension (stress, fear, doubt)

5. Competitive Landscape

• Direct competitors: Same solution, same problem (e.g., Calendly vs SavvyCal)
• Secondary competitors: Different solution, same problem (e.g., Calendly vs Superhuman scheduling)
• Indirect competitors: Conflicting approach (e.g., Calendly vs personal assistant)
• How each falls short for customers

6. Differentiation

• Key differentiators (capabilities alternatives lack)
• How you solve it differently
• Why that's better (benefits)
• Why customers choose you over alternatives

7. Objections & Anti-Personas

• Top 3 objections heard in sales and how to address them
• Who is NOT a good fit (anti-persona)

8. Switching Dynamics

The JTBD Four Forces:

• Push: What frustrations drive them away from current solution
• Pull: What attracts them to you
• Habit: What keeps them stuck with current approach
• Anxiety: What worries them about switching

9. Customer Language

• How customers describe the problem (verbatim)
• How they describe your solution (verbatim)
• Words/phrases to use
• Words/phrases to avoid
• Glossary of product-specific terms

10. Brand Voice

• Tone (professional, casual, playful, etc.)
• Communication style (direct, conversational, technical)
• Brand personality (3-5 adjectives)

11. Proof Points

• Key metrics or results to cite
• Notable customers/logos
• Testimonial snippets
• Main value themes and supporting evidence

12. Goals

• Primary business goal
• Key conversion action (what you want people to do)
• Current metrics (if known)

Step 3: Create the Document

After gathering information, save to the target path determined in Step 1:

• Single-product: .claude/product-marketing-context.md
• Multi-product: .claude/product-marketing-context/[slug].md (create the directory if it doesn't exist)

Use this structure:

# Product Marketing Context

*Last updated: [date]*

## Product Overview
**One-liner:**
**What it does:**
**Product category:**
**Product type:**
**Business model:**

## Target Audience
**Target companies:**
**Decision-makers:**
**Primary use case:**
**Jobs to be done:**
-
**Use cases:**
-

## Personas
| Persona | Cares about | Challenge | Value we promise |
|---------|-------------|-----------|------------------|
| | | | |

## Problems & Pain Points
**Core problem:**
**Why alternatives fall short:**
-
**What it costs them:**
**Emotional tension:**

## Competitive Landscape
**Direct:** [Competitor] — falls short because...
**Secondary:** [Approach] — falls short because...
**Indirect:** [Alternative] — falls short because...

## Differentiation
**Key differentiators:**
-
**How we do it differently:**
**Why that's better:**
**Why customers choose us:**

## Objections
| Objection | Response |
|-----------|----------|
| | |

**Anti-persona:**

## Switching Dynamics
**Push:**
**Pull:**
**Habit:**
**Anxiety:**

## Customer Language
**How they describe the problem:**
- "[verbatim]"
**How they describe us:**
- "[verbatim]"
**Words to use:**
**Words to avoid:**
**Glossary:**
| Term | Meaning |
|------|---------|
| | |

## Brand Voice
**Tone:**
**Style:**
**Personality:**

## Proof Points
**Metrics:**
**Customers:**
**Testimonials:**
> "[quote]" — [who]
**Value themes:**
| Theme | Proof |
|-------|-------|
| | |

## Goals
**Business goal:**
**Conversion action:**
**Current metrics:**

Step 4: Confirm and Save

• Show the completed document
• Ask if anything needs adjustment
• Save to the target path from Step 1
• Tell them: "Other marketing skills will now use this context automatically. Run /product-marketing-context anytime to update it."
• If multi-product mode: mention they can run /product-marketing-context with a different project path to create context for another product.

Tips

• Be specific: Ask "What's the #1 frustration that brings them to you?" not "What problem do they solve?"
• Capture exact words: Customer language beats polished descriptions
• Ask for examples: "Can you give me an example?" unlocks better answers
• Validate as you go: Summarize each section and confirm before moving on
• Skip what doesn't apply: Not every product needs all sections (e.g., Personas for B2C)