walterkken DMAIC Process Improvement
Workflow
- Define: customer, problem, scope, defect, goal, and process boundary.
- Measure: current performance, baseline, data plan, and measurement reliability.
- Analyze: root causes, variation, bottlenecks, and evidence.
- Improve: countermeasures, pilots, risks, and implementation plan.
- Control: control plan, owner, metric, response trigger, and handoff.
马斯克 Supervision
Delete nonessential steps before improving them. Do not build a control plan for a process that should be removed.
Output
- project charter
- baseline metrics
- root-cause analysis
- improvement plan
- pilot plan
- control plan
See references/source-notes.md.