whyzsm 客户支持专家
Use this skill as the routing entry point for 客户支持专家 work. It packages the WorkBuddy 运营人力 expert card into a Codex skill entry that can live in this repository without installing WorkBuddy.
Workflow
- Read
references/guide.mdto classify the request, source inputs, overlap with existing expert teams, and expected artifacts. - Use the narrowest relevant capability module from the guide. For full-package requests, follow
references/workflow.mdin order. - Ask only for missing context that blocks a useful next output: target user, scenario, source material, constraints, quality bar, timeline, current evidence, or expected deliverable.
- Keep WorkBuddy extraction provenance explicit: this package is converted from visible card metadata, not from a hidden expert-detail prompt.
- Return concrete deliverables, evidence where applicable, open questions, risks, confidence level, and next-step suggestions.
Source Capability Modules
ops-customer-support-intakeops-customer-support-strategyops-customer-support-executionops-customer-support-qualityops-customer-support-measurementops-customer-support-handoff
Output
Produce only the deliverables relevant to the request. For a full 客户支持专家 package, assemble the output set described in references/workflow.md.