Voice Call

Voice Call

Use the voice-call skill to initiate outbound phone calls via telephony providers. Perfect for urgent alerts, notifications, and direct communication.

Providers

Supported providers:

• Twilio - Most popular, extensive features
• Telnyx - Cost-effective, good coverage
• Plivo - Simple API, competitive pricing
• Mock - Development/testing (no actual calls)

Requirements

Environment Variables

Required:

• VOICE_PROVIDER - Provider name (twilio, telnyx, plivo, mock)
• VOICE_FROM_NUMBER - Your outbound caller ID number

Provider-specific:

Twilio:

• TWILIO_ACCOUNT_SID
• TWILIO_AUTH_TOKEN

Telnyx:

• TELNYX_API_KEY
• TELNYX_CONNECTION_ID

Plivo:

• PLIVO_AUTH_ID
• PLIVO_AUTH_TOKEN

Usage

Initiate Call

# Basic call with TTS message
python voice_call.py --to "+15555550123" --message "Hello, this is an automated call from PopeBot."

# Call with custom voice (SSML)
python voice_call.py --to "+15555550123" --ssml "<speak>Hello <break time='1s'/> important message</speak>"

# Call with webhook (for interactive calls)
python voice_call.py --to "+15555550123" --webhook-url "https://your-server.com/call-handler"

Check Call Status

python voice_call.py --status --call-id "CA1234567890"

End Call

python voice_call.py --hangup --call-id "CA1234567890"

Features

Text-to-Speech

• Automatic TTS for text messages
• Multiple voice options (varies by provider)
• SSML support for advanced control

Interactive Calls

• Webhook integration for IVR
• DTMF keypad input handling
• Call recording (provider-dependent)

Call Analytics

• Status tracking (queued, ringing, in-progress, completed, failed)
• Duration tracking
• Cost tracking

When to Use

Use this skill when:

• User needs to make urgent phone calls
• Sending voice alerts for critical events
• Implementing phone-based notifications
• Creating interactive voice response systems

Examples

Emergency Alert

# Urgent security alert
python voice_call.py \
  --to "+15555550123" \
  --message "Security alert: Unusual activity detected on your account. Please check immediately." \
  --priority "urgent"

Appointment Reminder

# Appointment reminder with SSML
python voice_call.py \
  --to "+15555550123" \
  --ssml "<speak>Hello! This is a reminder about your appointment <break time='500ms'/> tomorrow at 3 PM.</speak>"

Two-Factor Authentication

# Call with verification code
python voice_call.py \
  --to "+15555550123" \
  --message "Your verification code is 8-4-7-2. Repeat: 8-4-7-2."

Limitations

• Requires valid API credentials
• International calling may have restrictions
• Costs vary by provider and destination
• Mock provider for testing only (no real calls)

Security Notes

• Never expose API credentials in logs
• Validate phone numbers before calling
• Respect Do Not Call (DNC) regulations
• Implement rate limiting to prevent abuse