GorillaDesk through One
GorillaDesk is a field service management platform for service businesses such as pest control, lawn care, pool service, and cleaning companies. It provides scheduling and dispatch, customer management, job tracking, estimates, invoicing, online payments, and document management from a single web and mobile interface.
One exposes GorillaDesk through four MCP tools. The table below carries real action ids from One's knowledge base, so for a common operation you can skip search and go straight to reading the action's parameters.
How to run an action
- Find the action in the table below, or call
search_one_platform_actions with platform gorilla-desk if it is not listed.
- Call
get_one_action_knowledge with the action id. Do this every time, including for actions in this table. The table gives you the id, not the parameters.
- Call
execute_one_action with parameters copied from that knowledge.
Never guess a parameter name, a body field, or an enum value. The knowledge has the real schema, and a guessed field is either a 400 or a silent write of the wrong thing.
Before you start
Call list_one_integrations once and confirm GorillaDesk is connected. If it is missing, the user has not connected it: say so and point them at https://app.withone.ai rather than reaching for raw HTTP.
Each connection carries an access field. If it reports {"policy": "methods", "methods": ["GET"]} the agent is read-only here, so plan a read-only answer instead of attempting a write that will be refused.
Before a write
Creates, updates, deletes and sends land on a real GorillaDesk account and cannot be recalled. State the action and the specific target in one line before the first write in a task, and let the user stop you. Reads need no confirmation.
Actions
Customers
| Action |
Method |
Path |
Action id |
| List Customers |
GET |
/v1/customers |
conn_mod_def::GMg12b3Pfcs::SgMuuYj9T7-j-z1e5Amt1A |
| Retrieve a Customer |
GET |
/v1/customers/{{customerId}} |
conn_mod_def::GMg12y6CBgc::CpAtHo11TlicEOkKfMdRLQ |
| Create a Customer |
POST |
/v1/customers |
conn_mod_def::GMg12ZBt5lg::wL7lBxPQRzq7QOs1HdRGjA |
| Update a Customer |
PUT |
/v1/customers/{{customerId}} |
conn_mod_def::GMg12yoUelc::jHNpysLfQlaSM0J6my9nHQ |
Credits
| Action |
Method |
Path |
Action id |
| List Customer Credits |
GET |
/v1/credits |
conn_mod_def::GMg12sfbf78::3F8IeSSMS-enGm3keiE4ZA |
| Retrieve a Customer Credit |
GET |
/v1/credits/{{creditId}} |
conn_mod_def::GMg12ZXt9RM::cFX6rPnqSsGUdK2T5xyv3Q |
Estimates
| Action |
Method |
Path |
Action id |
| List Estimates |
GET |
/v1/estimates |
conn_mod_def::GMg12z-wrJw::i-vLObILRWizI3dH7QJBCg |
| Retrieve an Estimate |
GET |
/v1/estimates/{{estimateId}} |
conn_mod_def::GMg12-y8-rU::OA-0r-y5TdWjlq67fqbcdA |
Documents
| Action |
Method |
Path |
Action id |
| List Documents |
GET |
/v1/documents |
conn_mod_def::GMg121Rf9Lw::sgSQ00QzQzybjnNHRLSx-g |
| Retrieve a Document |
GET |
/v1/documents/{{documentId}} |
conn_mod_def::GMg121_ATJE::2ipRrLwHSeaWpQ8nqGuK6A |
Jobs
| Action |
Method |
Path |
Action id |
| List Jobs |
GET |
/v1/jobs |
conn_mod_def::GMg12-CHMpg::dzMEquHGR_e_yQgJiQkMhA |
| Retrieve a Job |
GET |
/v1/jobs/{{jobId}} |
conn_mod_def::GMg12-Begp0::xctYOY_7QEGxN-lV84Dp5g |
Invoices
| Action |
Method |
Path |
Action id |
| List Invoices |
GET |
/v1/invoices |
conn_mod_def::GMg12-m_nic::7hzPWxCeRSKTRVlwINjGQA |
| Retrieve an Invoice |
GET |
/v1/invoices/{{invoiceId}} |
conn_mod_def::GMg12-Y1070::tvAPQs7GRAuJJlE-TdJN_w |
Services
| Action |
Method |
Path |
Action id |
| List Services |
GET |
/v1/services |
conn_mod_def::GMg13FRgeN0::9OoSaO3LQXGVtrtRGJ66rA |
| Retrieve a Service |
GET |
/v1/services/{{serviceId}} |
conn_mod_def::GMg13OfrrVg::e6TKSguTRKKjGIrJtCtoDA |
Payments
| Action |
Method |
Path |
Action id |
| List Payments |
GET |
/v1/payments |
conn_mod_def::GMg13Feg_Go::JV1qEcGjT86gbEG68DATjw |
| Retrieve a Payment |
GET |
/v1/payments/{{paymentId}} |
conn_mod_def::GMg13IZClz4::2yI8hXhZQEe5kbpHxdR3RA |
Users
| Action |
Method |
Path |
Action id |
| List Users |
GET |
/v1/users |
conn_mod_def::GMg13OBEMLQ::HlBpcWRkQFWwIw2CsKKK3A |
| Retrieve a User |
GET |
/v1/users/{{userId}} |
conn_mod_def::GMg13Olc-ps::UCM5P4-xSJC89Wncch5itg |
Company
| Action |
Method |
Path |
Action id |
| Retrieve Company |
GET |
/v1/company |
conn_mod_def::GMg12ZEssUE::RWXO4AmlTXymDDVHcNhIMg |
PhoneTypes
| Action |
Method |
Path |
Action id |
| List Phone Types |
GET |
/v1/phone-types |
conn_mod_def::GMg13FR0fKQ::wxbNQcCsQCKg8ucZ-uijYw |
CustomerNotes
| Action |
Method |
Path |
Action id |
| Create a Customer Note |
POST |
/v1/customers/{{customerId}}/notes |
conn_mod_def::GMg13Fbw8uM::yjB5jeJ4T9SNgMdk4osEfw |
When a call fails
The error comes from GorillaDesk, not from One. A 400 or 422 means your parameters do not match the schema, so re-read the knowledge and fix the field. A 401 or 403 means the connection needs re-authorizing, which no retry will fix. A 404 means the id is not on this account. A 429 means slow down. Never retry a write more than once: the first attempt may have landed.
Full catalog: https://www.withone.ai/knowledge/gorilla-desk
Integration knowledge by One (withone.ai), licensed under One-Knowledge-1.0. Attribution must be preserved in derivative works.
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