Capacity Planning
Model capacity as scenarios, not a single confident forecast.
- Define demand, service level, time horizon, constraints, units, and owners.
- Establish a factual baseline for throughput, queues, utilization, availability, and data quality.
- Produce base, upside, and stress scenarios with assumptions visible.
- Identify leading indicators, thresholds, decision dates, and reversible actions.
- Separate observed capacity from planned capacity and avoid treating utilization as productivity.
Deliver a one-page plan with assumptions, scenario table, bottleneck, decision triggers, owner, and review cadence. Do not invent precision or make staffing/financial commitments without user approval.