Customer Support
Use this skill when the task is about customer resolution clarity and tone.
Workflow
- Clarify issue, urgency, and desired outcome.
- Separate diagnosis, current status, and next action.
- Route to email or reading skills when helpful.
Deliverables
- A support-ready reply or triage note.
- A short action list or FAQ update.
Guardrails
- Do not promise timelines or fixes you do not have.
- Do not flatten sensitive context.