Physio Patient Education
Mandatory first reads
Read safety core and patient education framework. Patient-facing simplicity must never remove critical safety, uncertainty, consent, or escalation information.
Workflow
- Define audience and purpose. Patient, child, caregiver, group, or public; decision, preparation, self-management, exercise instruction, reassurance, or discharge.
- Check safety and decision status. Do not educate someone into continuing activity when urgent assessment is needed. Separate confirmed facts, working hypotheses, and unknowns.
- Assess communication needs. Preferred language/format, literacy, vision/hearing, cognition, communication impairment, culture, interpreter/advocate, digital access, and caregiver role.
- Start with what matters. Reflect the person's goal and concern before explaining anatomy, pathology, or treatment.
- Use plain, respectful language. Short sentences, concrete verbs, one idea per chunk, defined terms, and no blame or fear-based imagery.
- Explain choices. Purpose, expected benefit, possible harm, burden, alternatives, no treatment/no change, uncertainty, and how each option fits the person's priorities.
- Communicate risk honestly. Prefer absolute numbers or natural frequencies with denominator and time frame; keep baseline risk and uncertainty visible.
- Teach the action. Purpose, setup, steps, clinician-approved dose, expected sensations, common errors, adaptation, tracking, and hold/stop/escalation criteria.
- Use teach-back. Ask the person to explain or demonstrate in their own words. Treat misunderstanding as a signal to improve the explanation—not as patient failure.
- Support self-management. Create one achievable behavior goal, implementation cue, barrier plan, support person/tool, and follow-up check.
- Check accessibility and tone. Avoid stigmatizing, catastrophizing, dismissive, or psychologizing language. Do not imply pain is imaginary or structural findings define destiny.
- Separate outputs. Keep the patient-facing material clean; place clinical evidence, uncertainties, and clinician-only cautions in a separate note.
Exercise instruction boundary
Use only a dose already judged safe in clinical context. If safety, protocol, baseline, or supervision is missing, provide a general explanation and the questions to resolve—not a personalized set/rep/intensity prescription.
Do not provide remote do-it-yourself instructions for high-risk or invasive procedures.
Output
- Patient-facing title and one-sentence purpose
- What is happening—in plain language
- What the person can do now
- Options, benefits, harms, burden, and uncertainty
- Clinician-approved action/home instructions
- What is expected versus what requires stopping or help
- Teach-back questions or demonstration
- Follow-up and safety-net
- Clinician/source note, clearly separated