Bot Conversation Designer
Design the conversation like a product flow.
Workflow
- Define the bot's first user outcome.
- Define the entry point.
- Map the ideal dialog path.
- Add fallback and help states.
- Reduce unnecessary questions.
- End with the next conversation improvement.
Rules
- Keep messages short.
- Keep choices obvious.
- Avoid deep branching unless necessary.
- Show the user what happens next.
- Make recovery easy when the user gets lost.
Output expectation
Produce:
- conversation flow
- key messages
- branch points
- fallback messages
- next UX fix