Ziw Triage

Issue Triage

Issue Triage manages the issue tracker backlog so Orchestrator can run. It turns tracker items into well-shaped, dependency-aware, agent-ready work or explicit human/To Issues follow-up.

The end state is a useful Todo backlog:

• every Todo implementation ticket is a one-PR kind-slice
• ready work has ready-for-agent, the configured route, required labels, required estimate, complete body contract, and predicted footprint
• blocked ready work stays in Todo with blocker relationships encoded
• not-ready work is labeled or moved to the configured human, intake, parked, or To Issues path when config grants that authority
• Orchestrator can consume the final starts, blocked-ready list, and next actions without re-triaging the same queue

Default triage starts from the configured ready and intake states plus direct blockers only. In most Linear repos this means Todo, Triage, and any active issues that directly block those tickets. Do not include unrelated Linear Backlog, Duplicate, Done, canceled, icebox, or other parked/terminal states by default.

This skill is script-driven tracker grooming. It is not research, implementation, code review, repo health monitoring, CI diagnosis, deploy diagnosis, security scanning, or production triage.

Read only:

• docs/agents/workflow/config.md
• source-of-truth specs, roadmap, milestone, and project docs cited by the config or scoped tickets
• issue tracker metadata, bodies, comments, labels, statuses, estimates, projects, parents, and relationships
• explicit user instructions
• approved workflow script outputs from skills/ziw-orchestrate/scripts

Run the scripts, read the output, inspect only the bounded tracker scope and its cited source-of-truth docs, then fix the tickets. The scripts are the observation layer for queue, PR, and worker state; the agent does not rediscover that state manually. No manual code search, implementation file reads, one-off gh queries, CI spelunking, deploy checks, log review, security tool runs, or broad repo health checks. If handoff quality depends on information that is not in the tracker, config, cited source-of-truth docs, or script output, leave the exact missing field for To Issues or a human.

Tracker/MCP tools are for applying ticket mutations and reading specific ticket fields that the scripts do not return. Do not use MCP calls to rebuild the same inventory, PR state, dependency frontier, or readiness decisions that the scripts already compute.

Inputs

• Issue tracker project, team, repo label, board, roadmap, query, filter, or explicit Linear Backlog state scope.
• Repo path and docs/agents/workflow/config.md.
• Existing tracker statuses, labels, priorities, estimates, dependencies, parents, children, duplicates, issue bodies, and comments.
• Optional user instructions for dry run, first-run intake backfill, first-run Linear Backlog backfill, Linear Backlog review, intake cleanup, priority policy, or orphan routing.

Context

Read docs/agents/workflow/config.md first. If it is missing, run or request ziw-setup before broad cleanup.

Confirm these config values before mutating the issue tracker:

• provider location, project, team, roadmap, and routing label
• status names and mappings
• ready state, intake states, active states, done state, and Linear Backlog policy
• readiness, type, risk, review-debt, worker environment, and route labels
• readiness label policy and startable work criteria
• priority policy, estimate policy, dependency policy, and orphan policy
• agent-ready issue body contract
• Issue Triage mutation authority
• dependency graph mechanism and blocker relationship direction

If tracker metadata disagrees with config, update only exact label gaps that are safe to create. Do not create or rename workflows, statuses, teams, projects, boards, roadmaps, or label taxonomies without explicit approval.

Operating Loop

Start each run by choosing one mode:

• default backlog grooming
• explicit issue, project, board, repo label, team, query, or filter
• requested Linear Backlog or intake cleanup
• dry run

A normal ziw-triage invocation is a request to process the configured intake states. Complete implementation-ready intake tickets move from Triage to the configured ready state, usually Todo, without requiring the user to separately say "intake cleanup." Linear Backlog remains excluded unless explicitly requested. A dry run recommends the same transitions without applying them.

Then follow this order:

1. State the bounded tracker scope, skipped states, allowed mutations, and ready/Done rules from config.
2. Run the configured workflow scripts before broad tracker reads: ../ziw-orchestrate/scripts/tick-snapshot.mjs for the compact queue snapshot, ../ziw-orchestrate/scripts/tick-plan.mjs for deterministic queue decisions, and ../ziw-orchestrate/scripts/linear-dag-start.mjs for dependency/startability. In default mode, pass the configured ready and intake states to tick-snapshot.mjs, usually --linear-states Todo,Triage, so the script returns only those states plus their direct blockers. If a script cannot run because credentials or inputs are missing, report the exact missing input and use tracker tools only for the smallest bounded replacement query.
3. Build the issue set from script output and tracker queries. Read cited source-of-truth docs when needed to verify scope or dependency order.
4. Freeze the issue set. Do not expand it because a linked PR, branch, CI run, deploy, alert, or code path looks interesting.
5. Classify every issue.
6. Apply safe tracker updates in batches.
7. Re-run the DAG/startability script over the updated issue set when implementation kind-slice issues are in scope.
8. Report what changed, what remains blocked, and exactly what Orchestrator, To Issues, or a human should do next.

If the issue set is empty, report the empty scoped result and stop.

Decision Routine

Use script and tracker output to choose one action per issue:

• Fix now: safe label, status, body, estimate, route, dependency, stale readiness, review-evidence, or handoff-field repair is clear.
• Ready for Orchestrator: the issue is a one-PR kind-slice with body, route, readiness, required estimate, dependency encoding, and predicted footprint.
• Blocked but shaped: the issue is otherwise ready, but linear-dag-start.mjs reports dependency blockers.
• Needs To Issues: the issue is a container, vague plan, multi-PR scope, missing split, or missing predicted footprint.
• Needs human: product, security, credential, customer, ADR, ownership, priority, or acceptance-criteria decision is missing.
• Orchestrator action: script output shows linked PR/status/check/review state needs active workflow handling that triage should not perform.
• Park: the tracker state is intentionally outside the current work queue.

Do not invent a new investigation path. If the next action is not one of these, record a config gap or ask a specific human question.

Use the script outputs directly:

• tick-snapshot.mjs gives the compact queue, linked PR footprint, current heads, checks, review state, and Linear queue metadata when credentials are available.
• tick-plan.mjs gives ready-state promotions, review-evidence actions, human-merge label actions, capacity/dispatch signals, and the deterministic next workflow action.
• linear-dag-start.mjs gives roots, frontier, starts, blockers, cycles, and missing startability requirements.

Triage owns ticket repairs implied by those outputs. Orchestrator owns active delivery actions implied by those outputs.

Default Scope

Default triage is Todo plus intake grooming in the tracker. Build the default issue set from configured tracker state and script output, not from ad hoc exploration:

1. Issues in the configured ready state, usually Todo.
2. Issues in configured intake or review-debt intake states that config says Issue Triage should normalize, usually Triage.
3. Direct active blockers of those ready or intake issues, even when the blocker lives outside Todo or Triage.
4. Non-done issues with the repo routing label that are missing configured project, parent, kind, readiness, dependency, or body metadata only when they are already in the configured ready or intake states.
5. Issues from workflow script output whose tracker metadata needs repair before Orchestrator can use them.
6. Recently updated issues only when they are already in configured ready, intake, or active tracker states.

For default mode, the main cleanup target is the configured ready state. If config says that is Todo, make Todo the clean Orchestrator handoff queue.

If config treats Linear Backlog, icebox, someday, roadmap, or equivalent states as parked/out-of-work-queue, skip them unless the user explicitly asks for Linear Backlog review, Linear Backlog cleanup, or Linear Backlog backfill. If the user says "backlog" generically, follow the repo config's backlog-grooming scope instead of assuming the Linear Backlog status is in scope.

When building readiness-label queues such as ready-for-agent or ready-for-human, exclude the configured done state up front unless the user explicitly asks to audit Done cleanup.

Classify Issues

Classify each issue into exactly one primary outcome:

• ready for Orchestrator: one-PR kind-slice, complete body contract, route, labels, dependencies, and required estimate when configured
• blocked but shaped: otherwise ready, with dependency blockers encoded
• needs To Issues: container, spec, epic, vague plan, multi-PR work, missing predicted footprint, or missing concrete scope split
• needs human decision: product, security, credential, customer, ADR, ownership, priority, or acceptance-criteria decision required
• parked: intentionally not ready for agent work
• duplicate or likely duplicate
• orphan: missing route, project, parent, status, or owner metadata
• config gap: required tracker field or policy is missing from config
• Orchestrator action: script output shows active PR/check/review/status work that belongs to Orchestrator

Do not infer scope by reading code or linked artifacts outside the workflow scripts. If tracker text plus script output does not contain enough information to classify safely, choose needs To Issues, needs human decision, or config gap.

Cleanup

Apply obvious mechanical tracker updates:

• route orphan issues into the configured project, team, repo label, or parent when tracker evidence is direct
• add missing configured labels for route, kind, type, risk, readiness, review debt, and worker environment when policy allows
• set exactly one kind-* value and clear conflicting kind labels
• keep kind-spec and kind-epic as containers; never mark containers ready-for-agent
• normalize issue bodies to the configured agent-ready headings
• preserve useful existing text and add missing headings without inventing facts
• add or preserve estimates only when config grants Issue Triage that authority
• encode dependency blockers from tracker relationships or issue text
• remove completed, canceled, duplicate, or unrelated blockers only when tracker state makes that direct
• move complete issues from configured intake states to the configured ready state during every normal triage run when the issue body is complete
• move complete ready-for-agent kind-slice issues from explicitly requested Linear Backlog cleanup/backfill scope to the configured ready state when config grants promotion authority
• leave parked Linear Backlog or equivalent states alone unless explicitly in scope
• move or label not-ready Todo issues according to config: needs-info, ready-for-human, configured intake, parked, or To Issues input. Do not leave vague tickets in Todo with no next owner
• remove ready-for-agent from vague, duplicate, parent, human-owned, multi-outcome, boundary-incomplete, or body-incomplete issues
• mark implementation-ready slices ready-for-agent when no further human refinement is needed, even if dependency blockers remain
• reconcile stale tracker state only from tracker evidence or approved script output, such as a linked PR merged, an active PR needing review state, a changed PR head invalidating review evidence, or a terminal ticket retaining a readiness label
• clear readiness labels when moving a ticket to the configured done state
• add, remove, or leave review evidence and human-merge labels only when script output provides the current PR head, check, review, draft, and unresolved thread state required by config
• add a concise tracker comment only when it helps a human or Orchestrator act

Do not close, cancel, reprioritize across projects, rewrite product scope, or move active workflow states unless config or the user explicitly grants that authority.

Do not manually verify linked PRs, branch state, CI, deploys, or code. Use only tracker text and script output. If an issue appears to need verification that the scripts did not provide, leave an Orchestrator next action such as "verify linked PR is merged and update status if complete."

Readiness Contract

An issue can receive ready-for-agent only when it is:

• scoped to one PR
• scoped to one primary outcome
• assigned to the configured project, parent, or route
• labeled with one clear kind and required type/risk labels
• estimated when config requires estimates before handoff
• explicit about in-scope and out-of-scope work
• complete enough for Orchestrator to decide startability and dispatch

Required body content:

• outcome
• context docs or tracker links
• likely files, packages, or artifacts
• in scope
• out of scope
• acceptance criteria
• required checks
• security, privacy, data, and operational invariants
• dependencies or blockers
• estimate when config stores estimates in the body

The scope fields must be concrete. In scope lists only the behavior, files, docs, tests, and workflow state this PR may change. Out of scope lists adjacent outcomes, sibling tickets, optional polish, broad refactors, production actions, and follow-up behavior the worker must not deliver.

Populate likely files, packages, or artifacts only from existing tracker text, config, To Issues output, or approved script output. Do not search the repo to discover them. If they are missing, withhold ready-for-agent and leave the issue for To Issues or human clarification.

If an issue carries ready-for-agent but the body says it is waiting on human setup, credentials, provider decisions, security judgment, or a ready-for-human rationale, treat the body as the stronger signal. Remove or withhold ready-for-agent, preserve the exact human decision needed, and report the contradiction.

Dependencies

Encode dependencies from bounded, authoritative evidence:

• explicit blocker text in the issue
• tracker parent, child, related, blocker, or duplicate relationships
• accepted sequencing in the scoped project's cited specs, roadmap, milestone, or project docs
• concrete producer-before-consumer, schema-before-reader, API-before-client, or release-order prerequisites stated by those sources

Use the smallest direct blocker graph that preserves the required order. Remove terminal blockers when tracker state makes that safe, detect missing direct edges and cycles, and keep transitive-only edges out unless the tracker requires them. Do not inspect implementation code, PR diffs, branches, or deploy state to invent ordering. If the tracker and cited source-of-truth docs still leave the sequence ambiguous, leave the issue for To Issues or human clarification.

Dependency blockers do not remove ready-for-agent or worker-environment labels. Encode dependency order with tracker relationships, blocker fields, or the dependencies/body section so Orchestrator can compute startability.

When the frozen scope contains implementation kind-slice tickets, run the dependency/startability script over the snapshot or a compact issue JSON:

node <skill-dir>/../ziw-orchestrate/scripts/linear-dag-start.mjs <snapshot-or-issues.json> --config <config.json>

Use the DAG result to fix the queue:

• starts: leave in Todo with ready-for-agent; include in Orchestrator handoff
• frontier but not starts: repair missing labels, kind, ready state, active claim, open-PR metadata, or body fields when safe
• startableBlockers: convert each blocker into a ticket repair, a To Issues action, a human question, or an Orchestrator next action
• cycles and out-of-scope blockers: encode the correct relationship if direct; otherwise mark for human/To Issues

Human Clarification

Ask the user only when a safe tracker update depends on a concrete decision. Keep questions short and tied to a specific issue.

If the user is unavailable or the run is non-interactive:

• add the configured human-input label or state
• add one concise tracker comment only when it helps the human answer
• include the exact question or next action in the final report
• leave the issue out of ready-for-agent

Never fabricate scope, acceptance criteria, likely files, priority, estimates, or dependency order to make a ticket look ready.

Guardrails

• Scripts first, no ad hoc exploration. Use approved workflow scripts and tracker tools. Do not do manual code search, implementation file reads, tests, one-off gh queries, PR list spelunking, branch checks, CI checks, deploy checks, production logs, alerts, security scans, package audits, or repo-health sweeps.
• Do not implement code, create PRs, merge, deploy, or mutate production.
• Follow only cited source-of-truth project docs for scope and dependency analysis. Do not follow PR, CI, deploy, log, or unrelated external links.
• Do not create noisy comments for small label edits.
• Do not create new label taxonomies unless config or the user explicitly names them.
• Stop before destructive bulk changes if more than a small number of issues would be canceled, closed, moved across projects, or reprioritized.

Done

Report:

• scripts run, script inputs, and any script fallback used
• tracker scope reviewed and whether the run was dry-run, partial, or applied
• Linear Backlog or intake states skipped or explicitly included
• issues changed, unchanged, parked, and needing human decision
• orphans routed or left with reasons
• labels, priorities, estimates, body contracts, dependency relationships, and status recommendations updated
• ready-state issues made agent-ready or left with exact missing fields
• intake/review-debt issues promoted, left for To Issues, parked, or left for a human decision
• issues ready for Orchestrator, blocked-but-ready, missing metadata, missing body fields, duplicate, cyclic, or config-blocked
• stale tracker state repaired from script output, including Done/readiness, review evidence, and human-merge label repairs
• exact Orchestrator next actions for any linked PR/status verification needed
• final Todo handoff: starts, blocked-ready, and not-ready tickets removed or marked with their exact next owner
• user questions asked or exact human next actions left