Github Account Suspension Appeal

GitHub Account Suspension Appeal

Overview

Prepare concise, truthful English appeals for GitHub account restrictions. The goal is to help Support review the restriction, not to argue, threaten, confess unknown wrongdoing, or reuse a stale template.

Intake

Collect only facts the user can stand behind:

• restricted account username
• visible error text, such as Account suspended or a Terms of Service notice
• rough inactivity period, such as about two months
• identity/context, such as being a student with exams, coursework, internship work, travel, or other ordinary reasons for not logging in
• what changed today: tried to log in, resume school/project work, or connect a service
• whether the user is willing to verify account ownership or provide more information

If a fact is missing, omit it or ask for it. Do not invent repository activity, dates, organizations, school names, locations, or previous compliance history.

Form Fields

For GitHub Support forms, map intent to fields this way:

Use the current form labels if they differ. Do not overfit to old GitHub UI wording.

Writing Rules

• Write in calm, respectful English.
• Put the username in both the subject and first paragraph when known.
• Say the account is suspended or restricted based on what the user saw.
• Mention the student context only as a plausible reason for inactivity, not as a demand for special treatment.
• Use about two months or another approximate period unless the user provides exact dates.
• Include willing to verify ownership or provide additional information.
• Ask GitHub to review and explain the restriction.
• Do not admit wrongdoing unless the user explicitly confirms it.
• Do not claim the account was hacked unless the user has evidence.
• Do not claim exact dates unless provided.
• Do not invent evidence, ticket numbers, school names, repositories, or support history.

Variation Rules

Always generate a fresh draft each time.

• Do not reuse the same opening. Rotate between openings like I am writing to appeal..., I would like to request a review..., I recently discovered..., or Could you please review....
• Rotate sentence order: sometimes lead with the restriction, sometimes with the username, sometimes with the student/inactivity context.
• Vary the subject line while preserving meaning:
  • Appeal for Suspended GitHub Account: <username>
  • Request to Review Account Restriction for <username>
  • Suspended Account Appeal - <username>
  • Account Access Review Request: <username>
• Vary phrasing for uncertainty:
  • I am not aware of any activity that would violate GitHub's policies.
  • I do not know what triggered the restriction.
  • If there was a security or policy concern, I would appreciate guidance.
• Vary the close:
  • I am happy to provide any verification needed.
  • Please let me know if you need additional information from me.
  • I would appreciate a review of the restriction and any next steps.

Keep the facts stable while changing phrasing. Randomness means varied wording and structure, not changed claims.

Output Contract

Return exactly the fields the user needs, unless they ask for a full ticket:

Subject:
...

Please describe your account limitation issue:
...

What is the username associated with the restricted account?
...

When the user asks about form choices, answer the choice directly first, then give one short reason.

Common Mistakes

• Treating a suspension appeal as a bug report without asking for review.
• Choosing API rate limit for an account restriction.
• Saying Yes to domain/content removal when the user only wants account access restored.
• Writing a generic template that omits the username.
• Repeating the same appeal text for multiple accounts.
• Overexplaining student status instead of keeping it as context.
• Promising future behavior or admitting a violation the user did not confirm.