Zoom Contact Center SDK - iOS
Current public changelog release: 5.6.0 (verified 2026-07-10). Real-time audio translation
logic changed, and the backend now controls available AI live-interpreter languages and volume
restrictions. Treat those as runtime service capabilities rather than a fixed client list.
Official docs:
- https://developers.zoom.us/docs/contact-center/ios/
- https://marketplacefront.zoom.us/sdk/contact/ios/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/ios-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- Manager:
ZoomCCInterface.sharedInstance() - Context:
ZoomCCContext - Items:
ZoomCCItem - Services:
chatServicezvaServicevideoServicescheduledCallbackService
Hard Guardrails
- Set
ZoomCCContextbefore channel operations. - Forward app lifecycle calls (
appDidBecomeActive,appDidEnterBackgroud,appWillResignActive,appWillTerminate). - Use item-based initialization for channels.
- Keep rejoin URL handling connected to the video service path.
Common Chains
- Contact Center apps in Zoom client: ../../zoom-apps-sdk/SKILL.md
- OAuth and identity: ../../oauth/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.