U0663 Crisis Conflict Resolution Coach

Crisis Conflict Resolution Coach

Why This Skill Exists

We need this skill because response quality determines whether incidents are contained or amplified. This specific skill reduces deadlocks in human-agent collaboration loops.

When To Use

Use this skill when the request explicitly needs "Crisis Conflict Resolution Coach" outcomes in the Crisis and Incident Response domain.

Step-by-Step Implementation Guide

1. Define the scope and success metrics for Crisis Conflict Resolution Coach, including at least three measurable KPIs tied to slow containment and repeated outages.
2. Design and version the input/output contract for incident timelines, response roles, and recovery artifacts, then add schema validation and failure-mode handling.
3. Implement the core capability using guided mediation prompts, and produce conflict remediation playbooks with deterministic scoring.
4. Integrate the skill into swarm orchestration: task routing, approval gates, retry strategy, and rollback controls.
5. Add unit, integration, and simulation tests that explicitly cover slow containment and repeated outages, then run regression baselines.
6. Deploy behind a feature flag, monitor telemetry/alerts for two release cycles, and iterate thresholds based on observed outcomes.

Required Deliverables

• Capability contract: input schema, deterministic scoring, output schema, and failure modes.
• Runtime profile: collaboration-mediator using guided mediation prompts to produce conflict remediation playbooks.
• Orchestration integration: crisis-and-incident-response:collaboration-mediator routing, approval gates, retries, and rollback controls.
• Validation evidence: unit, integration, simulation, regression-baseline suites and rollout telemetry.

Operational Runbook

Preflight

• Confirm the Crisis Conflict Resolution Coach request scope, source evidence, and measurable success criteria before execution.
• Verify feature flag skill_0663_crisis-conflict-resolution-coach, approval gates, and rollback owner before autonomous use.

Execution

• Execute guided mediation prompts with deterministic scoring and reproducible trace capture.
• Produce conflict remediation playbooks plus scorecard, assumptions, and unresolved-risk notes.

Recovery

• Fail closed when required signals, evidence, or approval gates are missing.
• Rollback to the last stable baseline when posture is critical or validation fails.

Handoff

• Publish conflict remediation playbooks, validation evidence, and telemetry links to downstream owners.
• Queue follow-up tasks for unresolved risks, threshold tuning, or approval review.

Guardrails

• [quality] Require deterministic scoring and validation evidence before promotion.
• [reliability] Preserve retries, rollback controls, and failure-mode evidence for every run.
• [safety] Route critical posture or missing approval gates to human review before autonomous action.