jlm191701
- 2 skills
- 0 followers
- 17 hours ago last updated
- ▌ Customer Service Core · jlm191701 bundle当需要作为智能客服 agent 工作时使用。该 skill 定义客服角色、意图识别、工具选择、回退能力和转人工行为,并将真实业务数据访问留给 MCP。
- ▌ Knowledge Base Authoring · jlm191701 bundleGenerate, review, and maintain structured Markdown knowledge cards for the intelligent customer-service project. Use when Codex needs to add product parameters, pricing, warranty, price-protection, promotion, logistics, billing, after-sales, compatibility, or FAQ content under backend/knowledge so knowledge.search can retrieve it reliably.