Results for “customer-issues”
5 skills
denial-web Customer Feedback Triage
Triage customer feedback into themes, urgency, draft responses, and escalation notes.
0
machenjie Message Queue Design
`task-agent`/`review-agent`: use when broker delivery, ordering, acknowledgement, DLQ, backpressure, or replay changes; skip synchronous retry without message semantics.
4 · bundle
rulebase-co Cx Knowledge Base Audit
Use to audit a help centre or knowledge base against the conversations customers actually have, finding coverage gaps, stale articles and unused content. Trigger for "what should we write help articles about", "audit our knowledge base", KB coverage gaps, self-service deflection content, or preparing a knowledge base to ground an AI support agent.
1 · bundle
netanel-abergel Self Reflection
Turn owner feedback about agent behavior into concrete system changes. Use when the owner says something is off, wants the assistant to improve how it operates, asks for a reflection, or wants a durable fix instead of a one-off apology.
6
eryajf Github Issues
Create, update, and manage GitHub issues using MCP tools. Use this skill when users want to create bug reports, feature requests, or task issues, update existing issues, add labels/assignees/milestones, set issue fields (dates, priority, custom fields), set issue types, manage issue workflows, link issues, add dependencies, or track blocked-by/blocking relationships. Triggers on requests like "create an issue", "file a bug", "request a feature", "update issue X", "set the priority", "set the start date", "link issues", "add dependency", "blocked by", "blocking", or any GitHub issue management task.
0 · bundle