Results for “ticketing”

Classify customer support tickets, emails, or chats by category and priority, draft responses, and document next steps.

ticket-writer

Extract Kerberos tickets from LSASS memory, inject them into an attacker session, and perform lateral movement to access remote systems as the impersonated user.

Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.

Breaks a plan, spec, or conversation into tracer-bullet tickets that declare their blocking edges, published to the configured tracker. Use when the user says "break this into tickets" or wants a plan decomposed into vertical slices.

Detect Golden Ticket attacks in Active Directory by analyzing Kerberos TGT anomalies including mismatched encryption types, impossible ticket lifetimes, non-existent accounts, and forged PAC signatures in domain controller event logs.

Break a plan, spec, or the current conversation into a set of tracer-bullet tickets, each declaring its blocking edges, published to the configured tracker — edges as text in one file per ticket locally, or native blocking links on a real tracker.

Clerk Billing for subscription management - render Clerk's PricingTable and in-app checkout drawer, configure subscription plans, seat-limit plans for B2B, feature entitlements with has(), and billing webhooks. Use for SaaS monetization, plan gating, checkout flows, trials, invoicing, and subscription lifecycle management.

Generate an event ticket image with QR code, event name, date, venue, and seat information.

Manage Zendesk support tickets via the `zd` CLI. Use when the user asks about Zendesk tickets, support tickets, customer issues, helpdesk operations, or ticket triage. Covers listing, searching, creating, updating, and deleting tickets, plus authentication setup and Zendesk search queries. Triggers on tasks involving "zendesk", "zd", "support ticket", "ticket queue", "helpdesk", or "customer support".

Detect Kerberos Pass-the-Ticket attacks by analyzing Windows Event IDs 4768, 4769, and 4771 for anomalous ticket usage patterns in Splunk and Elastic SIEM.

Enumerate Active Directory service accounts, request Kerberos TGS tickets, and crack them offline to assess password strength and privilege escalation paths.

Creates structured Jira tickets from incident root cause analysis findings, including severity classification and remediation steps.

Detect Kerberos Golden Ticket forgery by analyzing Windows Event ID 4769 for RC4 encryption downgrades, abnormal ticket lifetimes, and krbtgt account anomalies in Splunk and Elastic SIEM.

Package a customer escalation for engineering, product, or leadership as a decision-ready handoff — impact, timeline, facts vs. hypotheses, and a specific ask with an owner.

Use to design VIP or tiered support programmes and to test whether higher tiers actually deliver better outcomes. Trigger for "VIP support programme", "service tiering", queue priority for premium customers, entitlement vs priority, tier inflation, or "does our enterprise tier get faster support".

Assemble a Jira/Linear/GitHub-Issue body from recent commits, diff, and branch context

Use to find duplicate or repeated support conversations and produce a reviewable merge plan. Trigger for "find duplicate tickets", "customers contacting us twice about the same thing", deduplicating a helpdesk, cleaning up ticket volume, or measuring how much of your contact volume is the same issue submitted more than once.

Establish and verify exclusive ownership of a GitHub issue before refine, design, or implementation work begins. Use from ticket-mode workflows that must claim an unassigned issue for the active GitHub CLI user without replacing existing assignees.

Clusters raw detection tickets into reusable edge concepts with thesis, invalidation signals, and strategy playbooks before strategy design.

旅行信息查询 - 去哪儿/携程/飞猪数据查询（Expedia 中国版）

Perform Kerberoasting attacks using Impacket's GetUserSPNs to extract and crack Kerberos TGS tickets for Active Directory service accounts.

Buy USDC lottery tickets, check jackpots, claim winnings, and manage LP positions on the Base blockchain via the Megapot protocol.

Plan tours with routing, logistics, and promotion. TRIGGERS - Use when user needs help with tour-plan related tasks.

Plan team outings with activities and logistics. TRIGGERS - Use when user needs help with team-outing related tasks.