Results for “customer-discovery”

Creates concise early UX discovery artifacts for PRD development, customer development, new product ideas, feature bets, and redesigns. Use when the user asks to hypothesize an ideal customer profile, generate proto-personas, write customer problem or jobs-to-be-done hypotheses, create journey maps, shape value propositions, or turn product context into design-sprint-style customer insight artifacts for product and engineering teams.

Build a weekly cadence of customer touchpoints using Opportunity Solution Trees, assumption mapping, and interview snapshots to keep product decisions grounded in evidence.

Run a customer journey mapping workshop with adaptive questions to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.

Run customer interviews that uncover real problems using Mom Test rules: ask about their life, not your idea; focus on past specifics; and secure commitments instead of collecting compliments.

Generate a structured customer interview script with Jobs-to-be-Done probing questions, warm-up, core exploration, and wrap-up sections, following The Mom Test principles.

Analyze customer needs by identifying the 'job' they hire a product to do, covering job statements, forces of progress, and competitive landscapes.

Transform a customer interview transcript into a structured summary with Jobs to Be Done, satisfaction signals, and action items.

Build an Opportunity Solution Tree (OST) to structure product discovery — map a desired outcome to opportunities, solutions, and experiments.

Run Mom Test–style customer-discovery interviews to validate or kill an unbuilt idea — generate a non-leading interview guide, conduct or coach the conversations, and synthesize signal vs compliments. Load when the user asks to do customer discovery, run problem interviews, validate an idea with users, run a Mom Test, design an interview guide, or says "talk to customers", "validate the problem", "interview users", "Mom Test this", "did real users want it", "synthesize my interviews", "I just talked to N people". Sub-skill of `venture-exploration`. Hard-bans "would you use this?", solution-pitching, friend/family-only ICP, and treating compliments as validation. Calls `secure-*` before synthesizing any pasted external transcripts.

Conduct and synthesize customer research into actionable insights from interviews, surveys, reviews, and online communities.

Map customer journeys from awareness to advocacy by visualizing touchpoints, identifying drop-off points, analyzing channel interactions, and optimizing the end-to-end experience.

Creates an outcome-backed product strategy memo from an Ideal Customer Profile markdown file, pasted ICP notes, discovery artifacts, product context, or PRD context. Use when asked to create product strategy, convert an UX Discovery and ICP into strategy, define vision-to-outcome strategy, turn discovery into strategic bets, clarify target customer outcomes, evaluate roadmap strategy, or avoid feature-factory planning.

Coaches sales teams on elite discovery methodology — question design, current-state mapping, gap quantification, and call structure that surfaces real buying motivation.

Discovers and researches companies matching an ideal customer profile, using Browserbase Search API and a Plan→Research→Synthesize pattern to produce scored reports and CSV exports.

Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities to identify friction points and improve user experience.

Discover and inventory privileged accounts across enterprise infrastructure, including domain admins, local admins, service accounts, database admins, cloud IAM roles, and application admin accounts, with automated scanning, risk classification, and PAM onboarding.

Synthesize customer research data to define the Ideal Customer Profile (ICP) including demographics, behaviors, Jobs to Be Done, and pain points.

Guide product managers through discovering and articulating product positioning by asking adaptive questions about target customers, unmet needs, product category, benefits, and competitive differentiation.

Conduct structured, multi-session brand identity interviews to produce a master brandbook covering purpose, positioning, audience, personality, voice, narrative, and founder-brand tension.

Analyze diverse user feedback to identify at least 3 distinct behavioral and needs-based user segments based on jobs-to-be-done, behaviors, and motivations.

Discover what customers truly need by analyzing the "job" they hire your product to do. Use when the user mentions "customer discovery", "why customers churn", "what job does this solve", "competing against luck", "product-market fit", "switching behavior", "milkshake moment", or "functional vs emotional jobs". Also trigger when investigating why users choose competitors, designing features around real customer needs, or reframing product value propositions. Covers JTBD interviews, competition analysis, and jobs-oriented roadmaps. For product positioning, see obviously-awesome. For rapid validation, see design-sprint.

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Validate a business idea using the minimalist entrepreneur framework before building anything.

Discovers the core attributes of the current code repository and its projects — languages, frameworks, tooling, and where things live — and writes a concise reference section directly into the project's AGENTS.md or CLAUDE.md for other skills, agents, and hooks to consume. Use when scanning, analyzing, or detecting the project's technology stack, build tools, or repository structure. Does not create or update project documentation — use project-documentation for writing feature or system docs.

Identify and analyze 3-5 distinct customer segments with demographics, jobs-to-be-done, pain points, and product fit analysis for market opportunity evaluation.

Create a working customer profile from existing research, market signals, and team knowledge before deeper validation.

Guides a structured interview and repository research to clarify feature requirements, classify scope, and produce context artifacts for approval before design.

Shape a rough product or project idea into a scoped brief before customer discovery, market research, specifications, UX, UI, or implementation planning

Runs a structured product-discovery interview and publishes a two-page Opportunity Brief to Confluence, covering business objective, customer, problem, success metric, alternatives, assumptions, and open questions.

Guide product managers through a comprehensive strategy session covering positioning, discovery, and roadmap planning to move from vague direction to validated strategy.