Results for “ticket-clustering”
4 skills
cloudthinker-ai jira-rca-ticket
Creates structured Jira tickets from incident root cause analysis findings, including severity classification and remediation steps.
7
thedotmack oh-my-issues
Clusters a GitHub issue backlog by root cause into plan-master issues, redirects children with a standardized comment, and bundles architectural-fix PRs that close clusters atomically.
rulebase-co cx-backlog-triage
Use to analyse a support backlog and find the conversations actually at risk — never-touched tickets, work stalled on your side, customers stranded with a bot, and unassigned open work. Trigger for "report on our open tickets", "daily outstanding tickets report", "how many tickets have we not responded to", "find tickets waiting on us", "customers stuck with a bot and no human", aging backlog, or a backlog that keeps growing.
1
cloudthinker-ai managing-glpi
Manages GLPI IT asset and service management by querying tickets, inventory, and CMDB via the GLPI REST API, producing structured reports.
7