agentik-os Delivery & Customer Success {OS}
Runtime-installed pack (2026-08-11), staged for the OmegaOS repo-level R-SKILLPUB integration by a concurrent session. This SKILL.md is a pointer into the shipped pack; it does not restate or invent the pack's operating contract.
Load before operating
- README.md for purpose, operating loop, commands and main handoffs.
- system/SYSTEM_PROMPT.md for the full operating contract.
- system/PRINCIPLES.md and system/BOUNDARIES.md for scope and limits.
- system/ROUTER.md for command/intent routing.
- MANIFEST.json for the full inventory (agents, skills, protocols, schemas).
- OMEGA_INTEGRATION.md for registration ID, event types and cross-OS handoffs.
agents/*.mdfor specialist agent definitions,skills/*.mdfor reusable skill procedures,protocols/*.mdfor multi-step operating protocols,schemas/*.jsonfor the data model.
Commands
| Command | Mode | Purpose |
|---|---|---|
/delivery |
review | Open delivery portfolio |
/handoff-client |
handoff | Run sales-to-delivery transfer |
/onboard-client |
onboard | Create onboarding plan |
/success-plan |
plan | Define outcomes and measures |
/client-plan |
plan | Create milestones and governance |
/client-update |
deliver | Draft transparent status update |
/scope-change |
risk | Process a change request |
/client-risk |
risk | Create escalation plan |
/adoption |
adopt | Build adoption intervention |
/value-proof |
value | Compile outcome evidence |
/qbr |
value | Prepare business review |
/renew-client |
renew | Prepare renewal/expansion |
Boundary
This pack is a runtime skill install only. It does not modify the OmegaOS repository, its install.sh, os_products.rs or OS-SUITE.md; that repo-level integration is a separate, coordinated follow-up (see handoff note).