How do I install the Incidentio Integration skill?

Run npx skillmds@latest add incidentfox/incidentio-integration in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

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Is Incidentio Integration free to use?

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Who published Incidentio Integration?

incidentfox (@incidentfox) published this skill. Their other Agent Skills are listed on their SkillMD profile.

Incidentio Integration by incidentfox

Name: Incidentio Integration
Author: incidentfox

Incidentio Integration

Incident.io incident management and analytics. Use for listing, searching, and analyzing incidents. Supports MTTR calculations, severity analysis, and alert fatigue detection via alert route analytics.

incidentfox fa7b3d4 10 files · 30.2 KB Updated Sep 17, 2026

File contents

Incident.io Integration

Authentication

IMPORTANT: Credentials are injected automatically by a proxy layer. Do NOT check for INCIDENTIO_API_KEY in environment variables - they won't be visible to you. Just run the scripts directly; authentication is handled transparently.

Configuration environment variables you CAN check (non-secret):

INCIDENTIO_BASE_URL - Proxy base URL (set automatically in production)

Available Scripts

All scripts are in .claude/skills/incident-incidentio/scripts/

list_incidents.py - List Incidents

python .claude/skills/incident-incidentio/scripts/list_incidents.py [--status STATUS] [--severity-id ID] [--max-results N]

# Examples:
python .claude/skills/incident-incidentio/scripts/list_incidents.py --status active
python .claude/skills/incident-incidentio/scripts/list_incidents.py --status resolved --max-results 20

get_incident.py - Get Incident Details

python .claude/skills/incident-incidentio/scripts/get_incident.py --incident-id INCIDENT_ID

get_incident_updates.py - Get Timeline Updates

python .claude/skills/incident-incidentio/scripts/get_incident_updates.py --incident-id INCIDENT_ID [--max-results 50]

list_incidents_by_date_range.py - Historical Incidents with MTTR

python .claude/skills/incident-incidentio/scripts/list_incidents_by_date_range.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z" [--status STATUS] [--max-results N]

list_severities.py - List Severity Levels

python .claude/skills/incident-incidentio/scripts/list_severities.py

list_incident_types.py - List Incident Types

python .claude/skills/incident-incidentio/scripts/list_incident_types.py

get_alert_analytics.py - Alert Fatigue Analysis

python .claude/skills/incident-incidentio/scripts/get_alert_analytics.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z"

calculate_mttr.py - MTTR Statistics

python .claude/skills/incident-incidentio/scripts/calculate_mttr.py [--severity-id ID] [--days 30]

Investigation Workflow

Incident Analysis

1. List recent incidents:
   list_incidents.py --status active

2. Get incident details:
   get_incident.py --incident-id <id>

3. Review timeline:
   get_incident_updates.py --incident-id <id>

4. Compute MTTR for severity assessment:
   calculate_mttr.py --days 30

Alert Fatigue Analysis

1. Get alert analytics for the period:
   get_alert_analytics.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z"

2. Review noisy routes (high fire count, low ack rate)

3. Check historical MTTR by severity:
   calculate_mttr.py --severity-id <sev_id>

---name: incidentio-integrationdescription: Incident.io incident management and analytics. Use for listing, searching, and analyzing incidents. Supports MTTR calculations, severity analysis, and alert fatigue detection via alert route analytics.---# Incident.io Integration## Authentication**IMPORTANT**: Credentials are injected automatically by a proxy layer. Do NOT check for `INCIDENTIO_API_KEY` in environment variables - they won't be visible to you. Just run the scripts directly; authentication is handled transparently.Configuration environment variables you CAN check (non-secret):- `INCIDENTIO_BASE_URL` - Proxy base URL (set automatically in production)---## Available ScriptsAll scripts are in `.claude/skills/incident-incidentio/scripts/`### list_incidents.py - List Incidents```bashpython .claude/skills/incident-incidentio/scripts/list_incidents.py [--status STATUS] [--severity-id ID] [--max-results N]# Examples:python .claude/skills/incident-incidentio/scripts/list_incidents.py --status activepython .claude/skills/incident-incidentio/scripts/list_incidents.py --status resolved --max-results 20```### get_incident.py - Get Incident Details```bashpython .claude/skills/incident-incidentio/scripts/get_incident.py --incident-id INCIDENT_ID```### get_incident_updates.py - Get Timeline Updates```bashpython .claude/skills/incident-incidentio/scripts/get_incident_updates.py --incident-id INCIDENT_ID [--max-results 50]```### list_incidents_by_date_range.py - Historical Incidents with MTTR```bashpython .claude/skills/incident-incidentio/scripts/list_incidents_by_date_range.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z" [--status STATUS] [--max-results N]```### list_severities.py - List Severity Levels```bashpython .claude/skills/incident-incidentio/scripts/list_severities.py```### list_incident_types.py - List Incident Types```bashpython .claude/skills/incident-incidentio/scripts/list_incident_types.py```### get_alert_analytics.py - Alert Fatigue Analysis```bashpython .claude/skills/incident-incidentio/scripts/get_alert_analytics.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z"```### calculate_mttr.py - MTTR Statistics```bashpython .claude/skills/incident-incidentio/scripts/calculate_mttr.py [--severity-id ID] [--days 30]```---## Investigation Workflow### Incident Analysis```1. List recent incidents: list_incidents.py --status active2. Get incident details: get_incident.py --incident-id <id>3. Review timeline: get_incident_updates.py --incident-id <id>4. Compute MTTR for severity assessment: calculate_mttr.py --days 30```### Alert Fatigue Analysis```1. Get alert analytics for the period: get_alert_analytics.py --since "2024-01-01T00:00:00Z" --until "2024-01-31T23:59:59Z"2. Review noisy routes (high fire count, low ack rate)3. Check historical MTTR by severity: calculate_mttr.py --severity-id <sev_id>```

Frequently asked questions