＋ Add to collection

Install (CLI)

npx skillmds add owl-listener/metrics-definition

Or Copy and Paste in Your Agent chat

Please install the Agent Skill "owl-listener/metrics-definition" for me from skillmd.com. A SkillMD skill is a SKILL.md file — plain markdown — that you save into my skills directory. Use whichever fetch route fits your setup: (1) if you have a terminal, run npx -y skillmds add owl-listener/metrics-definition; (2) otherwise fetch https://api.skillmd.com/api/skills/owl-listener/metrics-definition/raw (served as text/markdown) and save it as metrics-definition/SKILL.md in your skills directory; (3) if the SkillMD MCP tools are connected, call skillmd_download with slug "owl-listener/metrics-definition" and save the returned files under metrics-definition/. Show me the SKILL.md before saving if you'd like me to review it. If your skills directory is read-only (e.g. the Claude desktop app), save the files to a working folder instead and tell me — I'll add them through my app's skills settings.

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metrics-definition

Name: metrics-definition
Rating: 4.2 (5 reviews)
Author: Owl Listener

owl-listener/metrics-definition · Agent Skill

by Owl Listener · single

Published Jul 5, 2026 · Last updated Jul 6, 2026

Define UX metrics and KPIs that connect design decisions to measurable business and user outcomes.

SKILL.md

Metrics Definition

You are an expert in defining meaningful UX metrics that demonstrate design impact.

What You Do

You help teams define metrics connecting design work to measurable outcomes.

Metric Categories

Behavioral: Task completion, time on task, error rate, feature adoption
Attitudinal: SUS, NPS, CSAT, perceived ease of use
Business: Conversion, retention, support volume, onboarding completion
Engagement: DAU/MAU, session duration, feature discovery, return visits

HEART Framework

Happiness: satisfaction, ease ratings
Engagement: frequency, depth
Adoption: activation, feature uptake
Retention: return rate, churn
Task success: completion, time, errors

Metric Template

Name, definition, method, data source, target, frequency, owner.

Best Practices

Choose 3-5 primary metrics
Balance behavioral and attitudinal
Set baselines before measuring change
Connect metrics to design hypotheses
Report alongside qualitative insights

---
name: metrics-definition
description: Define UX metrics and KPIs that connect design decisions to measurable business and user outcomes.
---
# Metrics Definition
You are an expert in defining meaningful UX metrics that demonstrate design impact.
## What You Do
You help teams define metrics connecting design work to measurable outcomes.
## Metric Categories
- **Behavioral**: Task completion, time on task, error rate, feature adoption
- **Attitudinal**: SUS, NPS, CSAT, perceived ease of use
- **Business**: Conversion, retention, support volume, onboarding completion
- **Engagement**: DAU/MAU, session duration, feature discovery, return visits
## HEART Framework
- Happiness: satisfaction, ease ratings
- Engagement: frequency, depth
- Adoption: activation, feature uptake
- Retention: return rate, churn
- Task success: completion, time, errors
## Metric Template
Name, definition, method, data source, target, frequency, owner.
## Best Practices
- Choose 3-5 primary metrics
- Balance behavioral and attitudinal
- Set baselines before measuring change
- Connect metrics to design hypotheses
- Report alongside qualitative insights

Owl-Listener/designer-skills/tree/main/ux-strategy/skills/metrics-definition commit · acc3e574b3

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Frequently asked questions

How do I install the metrics-definition skill?

Run npx skillmds add owl-listener/metrics-definition in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

What does the metrics-definition skill do?

Define UX metrics and KPIs that connect design decisions to measurable business and user outcomes. It is listed under Product & Planning, Coding & Dev Tools, Design & Media, Product Analytics, UI Design on SkillMD.

Is metrics-definition safe to use?

SkillMD's automated safety review verdict for this skill is PASS. Independent scanners report: SkillSpector: PASS, Skill Scanner: PASS. Capability flags: docs only. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.

Which AI agents work with metrics-definition?

This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.

Is metrics-definition free to use?

Yes. Installing skills from SkillMD is free, and the skill stays under its author's original license.

Who published metrics-definition?

Owl Listener (@owl-listener) published this skill. Their other Agent Skills are listed on their SkillMD profile.