TOPdesk Decision Findings
Use this skill when raw TOPdesk analysis needs to become an action-ready management or backlog artifact.
Workflow
- Gather rows from SLA, data-quality, process-debt, AI, drift, readiness, or manual analysis outputs.
- Run
scripts/build_decision_findings.pyagainst a CSV input. - Review generated owner/action/metric fields and adjust tenant-specific ownership.
- Use the Markdown readout in steering, proof-of-value, or project backlog work.
Output Contract
Every finding should include:
findingevidencebusiness_impactriskrecommended_actionownervalidation_metric
References
- Load
references/decision-findings.mdfor field definitions and examples.