Plugins

3 plugins

Customer Journey Mapping

Map the end-to-end customer journey, identify friction points, and uncover improvement opportunities.

5 skills · plugin

Customer Journey Map

Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.

4 skills · plugin

Design Research

User research skills for designers: personas, empathy maps, journey maps, interview scripts, usability testing, and card sorting.

12 skills · plugin

Results for “journey-map”

3 skills

customer-journey-mapping

Map customer journeys from awareness to advocacy by visualizing touchpoints, identifying drop-off points, analyzing channel interactions, and optimizing the end-to-end experience.

More results

customer-journey-map

Create a customer journey map across stages, touchpoints, actions, emotions, and metrics to diagnose broken experiences and align teams on the full customer flow.

customer-persona

Create data-backed customer personas with market research, demographics, psychographics, jobs-to-be-done, journey mapping, and avatar generation.