qa-aman

@qa-aman source repo

182 skills
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13 hours ago last updated

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Deal Qualification · qa-aman
Qualify a sales opportunity using the MEDDIC framework. Use when the user says "qualify this deal", "is this deal real", "MEDDIC qualification", "MEDDICC framework", "should I pursue this opportunity", "deal review", "how qualified is this prospect", "pipeline review prep", "forecast this deal", "sanity check on this opportunity", or wants to assess whether a sales opportunity is worth pursuing and at what pipeline stage.

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Objection Handling · qa-aman
Handle sales objections using tactical empathy. Use when the user says "how do I handle this objection", "prospect said [X]", "they pushed back on price", "they said they're not ready", "how to respond to 'we already have a solution'", "they said 'send me more information'", "objection response", "they went dark after the proposal", "how to handle 'we don't have budget'", or wants to craft a response to a specific sales objection.

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Uat Plan · qa-aman
Generate a User Acceptance Testing plan with scenarios and sign-off criteria. Use when the user says "UAT plan", "acceptance testing", "user testing plan", "how do we test this with users", "test scenarios for business validation", "sign-off criteria", "go/no-go for release", "acceptance test cases", "validate with stakeholders" - even if they don't explicitly say "UAT".

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Qbr Deck · qa-aman
Build a structured Quarterly Business Review deck for a customer account. Use when user says "QBR", "quarterly business review", "prep my QBR", "build the deck", "renewal prep", "executive check-in", "90-day review", or "customer business review" - even if they don't use the acronym. Applies to CSMs preparing for executive-level customer meetings focused on value delivered, health, and next quarter alignment.

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Etl Runbook · qa-aman
Write an ETL operational runbook. Use when the user says "ETL runbook", "pipeline runbook", "data job runbook", "how to operate this ETL", "on-call guide for data pipelines", "what to do when the data job fails", "pipeline troubleshooting guide", "data ops runbook", or needs to document how to operate, monitor, and recover a data pipeline or ETL job - even if they don't explicitly say "runbook".

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Schema Spec · qa-aman
Write a data schema specification document. Use when the user says "schema spec", "document this schema", "schema design doc", "data model spec", "table spec", "field definitions", "schema contract", "data dictionary", "define these fields", or needs to formally document a database schema, event schema, or API payload schema - even if they don't explicitly say "schema spec".

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Data Story · qa-aman
Communicate data insights to non-technical stakeholders in a structured, persuasive format. Use when the user says "present these findings", "explain this analysis to leadership", "make a data presentation", "tell the story behind the data", "translate this into a business narrative", "make this insight actionable", "stakeholder readout", "executive summary of results", or needs to turn analysis output into a decision-ready document or slide deck.

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Eda Report · qa-aman
Run exploratory data analysis on a dataset and produce a structured report. Use when the user says "explore this dataset", "EDA on X", "analyze this data", "what's in this dataset", "summarize this data", "first look at the data", "understand this dataset before modeling", "data quality check", "describe this dataframe", or wants to understand a new dataset before building models or dashboards.

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Model Card · qa-aman
Document a machine learning model in a structured, transparent format for stakeholders, reviewers, and future maintainers. Use when the user says "document this model", "write a model card", "model documentation", "how should I document my ML model", "bias and fairness report", "model transparency", "what does this model do", "model handoff", "production model documentation", or needs to communicate what a model does, how it was built, where it works, and where it fails.

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Fundraising Email · qa-aman
Use when the user says "write a cold email to investors", "investor outreach email", "how do I cold email a VC", "fundraising cold outreach", "email to angel investor", "reach out to investors", "get a meeting with investors", "intro email for fundraising", "follow up with investor", "warm intro email", or wants to draft any outbound investor communication to generate a first meeting or advance a fundraising conversation.

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Positioning Doc · qa-aman
Write a product positioning document. Use when the user says "write a positioning doc", "positioning statement", "how should we position this product", "positioning for [product]", "we need to differentiate from competitors", "product positioning and messaging", "positioning workshop", "help me define our position in the market", or wants to establish how a product should be perceived relative to competitors. For customer-facing message wording, see messaging-framework. For the competitive research behind it, see competitor-analyst. For storing it in the knowledge base, see brand-context.

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Pr Pitch Writer · qa-aman
Write personalized pitch emails to journalists, podcasters, newsletter writers, and analysts using AIDA adapted for media pitching and Ryan Holiday's journalist psychology from "Trust Me I'm Lying." Different from press releases (use /press-release-writer for those). Use when the user asks to pitch a journalist, pitch a reporter, "get coverage in X", media outreach, podcast pitch, analyst briefing request, or wants to land a story. Reads brand voice and positioning from knowledge/. For the press release itself, see press-release-writer. For the underlying customer story, see case-study-writer.

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Social Calendar · qa-aman
Plan a monthly content calendar across channels using the Content Marketing Matrix (Dave Chaffey, Smart Insights) - Entertain/Inspire/Educate/Convince. Every post gets a quadrant label. The monthly calendar must hit 40% Educate, 40% Inspire+Convince, 20% Entertain. Produces a week-by-week posting schedule with topics, formats, channels, and asset links. Use when the user says "content calendar", "social calendar", "plan next month's content", "what should we post", "content plan", "editorial calendar", "schedule posts for the month", or wants a structured posting plan for LinkedIn, Twitter, email, or blog. Reads brand voice, ICP, and past learnings from knowledge/. For writing the individual posts, see linkedin-post, newsletter-writer or content-writer. For the campaign this sits inside, see campaign-brief. For the end-of-month review, see retro.

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Webinar Planner · qa-aman
Plan a webinar end-to-end using April Dunford's Obviously Awesome positioning framework to find the topic angle that makes the webinar obviously valuable to the right audience. Produces topic positioning, abstract, speaker brief, registration page, promotion sequence, day-of run-of-show, and post-webinar follow-up. Use when the user asks to plan a webinar, virtual event, online workshop, "we need a webinar on X", host a webinar, online masterclass, or any live virtual event with promotion and follow-up. Reads ICP, services, and brand voice from knowledge/. For the promotion emails, see email-nurture. For the deck, see ppt-maker. For the social promotion plan, see social-calendar.

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Meeting To Spec Update · qa-aman
Update a product spec from a meeting transcript — extract decisions, open questions, spec changes, and flowchart updates. Use this skill when: - A meeting discussed changes to a product spec and you need to update the local .md + wiki page - The user shares a meeting URL or transcript ID and says "update the spec" - The user says "what needs to change in the spec from this meeting" - After processing a meeting, when decisions affect a spec's content (not just action items) Trigger phrases: "update spec from meeting", "what changed in the spec", "meeting to spec", "sync meeting decisions to spec", "add meeting decisions to spec"

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Job Description · qa-aman
Write a performance-based job description. Use when the user says "write a JD", "draft a job posting", "create a job description", "help me post this role", "write requirements for this position", or wants to define what success looks like in a role - even if they don't explicitly say "job description". Also use when a hiring manager says "I need someone who can do X, Y, Z" and needs that translated into a structured posting.

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Audit Workpaper · qa-aman bundle
Write a clear, reviewable audit workpaper documenting procedures, evidence, and conclusions. Use when an auditor says "write a workpaper", "document this audit procedure", "tick and tie this", "I need to document my testing", "substantive testing workpaper", "controls testing documentation", "audit evidence memo", "prepare the workpaper for this balance", "document the audit steps I performed", or needs to capture any audit work in a format that supports review and sign-off. Also trigger when someone has completed audit testing and needs to write it up even if they don't use the word "workpaper".

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Month End Close · qa-aman
Run, document, or review a structured month-end close process. Use when an accountant says "help me with month-end close", "close checklist", "end of month tasks", "what do I need to do to close the books", "journal entries for close", "reconciliation checklist", "accruals and prepaids", "intercompany eliminations", "trial balance review", "close sign-off", or anything related to closing a financial period. Also trigger when someone is preparing for a quarterly or year-end close and needs a structured approach - even if they don't say "month-end close" explicitly.

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Client Proposal · qa-aman
Write a consulting engagement proposal. Use when a consultant says "write me a proposal", "draft a proposal for [your client]", "I need to send a proposal", "how do I structure a proposal", "client wants a SOW", "write a statement of work", "I need to propose a project", or "help me price and scope this engagement". Also trigger when someone describes a client conversation that ended with "send me something in writing".

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Design System Doc · qa-aman
Document a design system component. Use when the user says "design system docs", "document this for the design system", "add this to the design system", "design token", "component library docs", "style guide", "design system entry", or wants to formally document a pattern, component, or token for team-wide use - even if they don't explicitly say "design system".

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Customer Discovery · qa-aman
Use when the user says "run customer discovery", "help me interview customers", "write customer interview questions", "validate my assumption", "talk to users", "synthesize customer interviews", "what are my customers saying", "user research for my startup", "mom test interview", "are we solving a real problem", or wants to extract real insight from conversations with potential or existing customers.

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Team Multiplier · qa-aman
Assess whether your leadership behaviors amplify or diminish your team using Liz Wiseman's Multipliers framework. Use when a leader asks "am I a good manager", "why isn't my team performing at their potential", "I feel like I'm doing all the thinking for my team", "my team seems dependent on me", "I want to be a better leader", "how do I empower my people", or "my team is smart but underperforming". Also trigger when someone describes always having the best ideas in the room, team members not taking initiative, reports waiting for direction before acting, or a leader who feels exhausted from carrying the team. Diminisher patterns are often invisible to the leader exhibiting them.

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Customer Persona · qa-aman
Build a detailed buyer persona or customer profile. Use when the user says "write a persona", "build a buyer persona", "customer persona for [product]", "who is our target customer", "ICP document", "ideal customer profile", "define our buyer", "who are we building this for", "customer profile", "audience profile", or wants to create a documented, research-backed profile of who buys the product and why. For sourcing the real research behind a persona, see customer-research. For segment and firmographic definition, see icp-research. For writing it into the knowledge base, see brand-context.

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Brd Writer · qa-aman
Write a Business Requirements Document. Use when the user says "write a BRD", "business requirements", "document the business need", "vision and scope document", "business case for this feature", "what does the business need", "strategic requirements", "document why we need this" - even if they don't explicitly say "BRD".

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Frd Writer · qa-aman bundle
Write a Functional Requirements Document. Use when the user says "write an FRD", "functional requirements", "system requirements", "SRS", "what should the system do", "document the functional specs", "software requirements specification", "detailed requirements for engineering", "functional spec" - even if they don't explicitly say "FRD".

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Deployment Checklist · qa-aman
Run a pre and post-deployment checklist. Use when the user says "deploy to production", "deployment checklist", "release checklist", "pre-deploy checks", "is this ready to deploy", "deployment readiness", "reduce deployment risk", "change management", or is about to ship code to production and wants to reduce failure risk - even if they don't explicitly say "deployment checklist".

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Case Study Writer · qa-aman
Write customer case studies and success stories using the Situation-Complication-Resolution (SCR) narrative framework and Barbara Minto's Pyramid Principle (conclusion first). Produces case studies where the headline states the result, the complication makes readers recognize their own situation, and every paragraph advances the story. Use when the user asks for a case study, customer story, customer success story, win story, reference write-up, or "turn this customer into a case study". Reads brand voice and service catalog from knowledge/. For a press announcement, see press-release-writer. For pitching the story to media, see pr-pitch-writer. For repurposing it into social, see content-repurposer.

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Customer Research · qa-aman
Turn raw customer material into evidence-backed personas and verbatim voice-of-customer language. Two modes - analyse sources the user already has (call transcripts, support tickets, survey responses, sales notes, reviews), or source new material from public places customers actually talk. Produces quoted pains, objections, and switch triggers that other skills consume, never invented ones. Use when the user says "customer research", "voice of customer", "what do our customers actually say", "we need real quotes", "analyse these call transcripts", "read our support tickets", "build a persona from data", "find what customers complain about", or when a persona is marked provisional. For structuring the finished persona into the knowledge base, see brand-context. For the JTBD persona template itself, see customer-persona.

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Growth Experiment · qa-aman
Design and document a marketing growth experiment. Use when the user says "run a growth experiment", "test this channel", "growth test", "I want to experiment with [channel]", "traction experiment", "acquisition experiment", "let's test if [channel] works for us", "bullseye framework", "which channels should we try", "run a traction test", or wants to systematically test a marketing or acquisition channel before committing budget. For page-level conversion hypotheses, see page-cro. For copy variants to test, see ab-copy-writer. For recording the result, see retro.

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Newsletter Writer · qa-aman
Write recurring newsletter issues with a consistent format and POV using the Curiosity Gap (George Loewenstein) and David Perell's Online Writing framework. Different from one-off emails (use /content-writer or /email-nurture). Use when the user asks for a newsletter, weekly/monthly newsletter, "write this week's issue", recurring email, Substack issue, internal newsletter, or any periodic publication with subscribers. Reads brand voice and content library from knowledge/. For a nurture or lifecycle sequence, see email-nurture. For long-form thought leadership, see thought-leadership-writer. For the monthly plan, see social-calendar.

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Candidate Debrief · qa-aman
Structure and run a post-interview candidate debrief. Use when the user says "run the debrief", "how do we decide on this candidate", "let's calibrate", "we need to make a hire/no-hire call", "prep the debrief meeting", or wants to structure the decision-making process after interviews are complete - even if they don't explicitly say "debrief". Also use when a recruiter wants to prevent groupthink or HiPPO effect (highest paid person's opinion) from dominating the decision.

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Sourcing Strategy · qa-aman
Build a candidate sourcing strategy and outreach pipeline. Use when the user says "where do I find candidates for this role", "build a sourcing plan", "write a cold outreach message", "we're not getting enough applicants", "our pipeline is dry", "help me find passive candidates", "write a LinkedIn message", or wants to increase the volume or quality of candidates in the funnel - even if they don't explicitly say "sourcing strategy". Also use when a recruiter needs to go beyond job postings to find talent.

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Tax Position Memo · qa-aman bundle
Write a technical tax position memo that documents a tax filing position with authorities, facts, analysis, and conclusion. Use when a tax professional says "write a tax memo", "document this tax position", "research memo for the partner", "we need to support this deduction", "document the tax treatment", "write up the authority for this position", "technical memo on [tax issue]", "MLTN analysis", "reasonable basis memo", "document the IRC section that supports this", or needs to formally document a tax conclusion. Also trigger when someone has a tax question that needs a written conclusion backed by legal authority - even if they don't use the words "tax memo" or "tax position".

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Figma Copy Rewriter · qa-aman bundle
Rewrite UI copy directly on Figma files to be simpler, jargon-free, and terminologically consistent. Trigger when: user says "rewrite copy", "simplify copy", "fix the text", "copy audit", "UX copy review", "clean up the wording", shares a Figma URL and mentions copy/text/wording, or asks to make text simpler/clearer/more consistent on a Figma file.

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Karpathy Guidelines · qa-aman
Behavioral guardrails against the six most common LLM coding failure modes. Apply on every coding task: writing, editing, reviewing, or refactoring.

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Feedback Delivery · qa-aman
Deliver feedback using Kim Scott's Radical Candor framework - care personally while challenging directly. Use when a leader needs to give difficult feedback, says "I need to tell someone something hard", "how do I give feedback without hurting them", "I've been avoiding a conversation", "my direct report isn't performing", "someone on my team has a blind spot", "I keep sugarcoating things", or "how do I be honest without being a jerk". Also trigger when someone describes being too nice (ruinous empathy) or too harsh (obnoxious aggression), or when they describe avoiding a conversation they know they need to have.

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Team Health Check · qa-aman
Assess team health using Patrick Lencioni's Five Dysfunctions of a Team model. Use when a leader says "my team feels off", "we have trust issues", "people aren't speaking up in meetings", "accountability is a problem", "we keep missing commitments", "the team is siloed", "we're not working well together", or "I want to do a team health check". Also trigger when someone describes symptoms like passive agreement in meetings, blame culture, missed deadlines without escalation, or people optimizing for their own metrics over team goals.

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Ad Campaign Writer · qa-aman
Write paid ad copy for LinkedIn, Google, Meta, and YouTube. Produces multiple variants per platform, each targeting a different Eugene Schwartz awareness level and Cialdini persuasion principle. Use when the user asks for ad copy, ad variants, "write LinkedIn ads", Google ads, Meta ads, paid social copy, ad headlines, or wants creative for a paid campaign. Reads brand voice, ICP, and positioning from knowledge/. For organic social posts, see linkedin-post or social-calendar. For the landing page the ad points at, see landing-page-writer. For testing variants, see ab-copy-writer.

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Competitor Analyst · qa-aman
Analyze competitors using Blue Ocean Strategy's ERRC Grid and Strategy Canvas (W. Chan Kim and Renee Mauborgne) to identify uncontested market space, not just who is better on the same axes. Produces an ERRC Grid, Strategy Canvas, positioning matrix, messaging comparison, and differentiation map. Use when the user asks for competitive analysis, competitor research, "how do we compare to X", positioning vs competitors, market landscape, "analyze our competition", "where is the blue ocean", or wants to update competitor docs. Writes to knowledge/markets/competitors.md. For a lightweight competitor summary in the knowledge base, see brand-context. For positioning against them, see positioning-doc.

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Content Repurposer · qa-aman
Take one piece of long-form content (blog post, podcast, talk, article, newsletter) and turn it into a multi-channel asset pack using the STEPPS framework (Jonah Berger, Contagious) to make each derivative asset more shareable. Use when the user says "repurpose this", "turn this into LinkedIn/Twitter/etc", "atomize this", "break this down for social", "create derivative content from X", "make a content pack from this", or wants to maximize output from one input. Each channel is mapped to its strongest STEPPS element. Orchestrates linkedin-post, content-writer, and other skills. For writing the original anchor piece, see thought-leadership-writer or newsletter-writer. For scheduling the derivatives, see social-calendar.

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SEO Article Writer · qa-aman
Write SEO-optimized long-form articles targeting specific keywords using the They Ask You Answer Big 5 framework (Marcus Sheridan). Articles are categorized by Big 5 type (Cost, Problems, Versus, Best/Reviews, How-To) and structured accordingly. The "answer first" rule applies to every article. Use when the user asks for an SEO article, blog post for ranking, "rank for keyword X", organic content, search-optimized post, pillar page, or content for organic traffic. Includes keyword targeting, search intent matching, internal linking suggestions, and meta tags. For improving an existing article, see copy-review. For deciding what to write about, see social-calendar pillars and icp-research. For repurposing it, see content-repurposer.

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Literature Review · qa-aman
Write a literature review. Use when the user says "literature review", "lit review", "review the literature", "summarize prior research", "what does the research say about", "synthesize research on", "background section", "related work section", "what has been studied on this topic", or needs to systematically identify, synthesize, and critically evaluate existing research on a topic - even if they don't explicitly say "literature review".

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Gap Analysis · qa-aman
Identify gaps between current and desired state. Use when the user says "gap analysis", "what's missing", "current vs future state", "where are the gaps", "capability gap", "maturity assessment", "fit-gap analysis", "what needs to change", "compare current to target", "readiness assessment" - even if they don't explicitly say "gap analysis".

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Engagement Scoping · qa-aman
Define the scope, success criteria, roles, and boundaries for a consulting engagement. Use when a consultant says "help me scope this engagement", "I need to define what's in and out", "the client keeps adding things", "scope is getting fuzzy", "we need a contracting conversation", "I'm not sure what we actually agreed to", "help me set boundaries with a client", or "what should be in a kickoff". Also trigger when describing an engagement that feels like it is expanding without agreement, or when starting a new client relationship and preparing the initial contract or SOW.

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Business Model Canvas · qa-aman
Use when the user says "map out our business model", "business model canvas", "how does our business work", "what are our key resources", "define our value proposition", "revenue model design", "cost structure", "who are our key partners", "lean canvas", "business model design", "how do we make money", or wants to document, stress-test, or redesign how [your startup] creates, delivers, and captures value.

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Landing Page Writer · qa-aman
Write landing page copy for product pages, campaign pages, lead-gen pages, pricing pages, and feature pages. Use when the user asks for landing page copy, product page, lead magnet page, "write the page for X", pricing page copy, feature page, hero section, or web copy that converts. Uses the StoryBrand SB7 framework (Donald Miller) to structure every page. Reads brand voice, positioning, and ICP from knowledge/. For improving an existing page's copy, see copy-review. For diagnosing why a page does not convert, see page-cro. For the ads driving traffic to it, see ad-campaign-writer.

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Messaging Framework · qa-aman
Build a brand messaging framework or messaging hierarchy. Use when the user says "messaging framework", "brand messaging", "what should our tagline be", "clarify our messaging", "StoryBrand", "brand script", "our website copy is confusing", "we need a messaging hierarchy", "homepage messaging", "value prop copy", or wants to create consistent, clear messaging that converts visitors into customers. For the underlying positioning, see positioning-doc. For applying the message to a page, see landing-page-writer. For checking live copy against it, see copy-review.

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Interview Scorecard · qa-aman
Build a structured interview scorecard for a role. Use when the user says "create an interview scorecard", "build an interview guide", "what questions should I ask for this role", "help me evaluate candidates consistently", "design the interview process", or wants to assess candidates against defined criteria - even if they don't explicitly say "scorecard". Also use when a recruiter or hiring manager wants to prevent gut-feel hiring.

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Hypothesis Framing · qa-aman
Write or refine a research hypothesis. Use when the user says "write a hypothesis", "frame my hypothesis", "is my hypothesis testable", "null and alternative hypothesis", "research hypothesis", "refine my hypothesis", "hypothesis statement", "H0 and H1", "operationalize my hypothesis", "turn my research question into a hypothesis", or needs to convert a research question or intuition into a falsifiable, testable hypothesis with clear variables and predictions - even if they don't explicitly say "hypothesis".

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Press Release Writer · qa-aman
Write press releases for product launches, funding announcements, partnerships, executive hires, and milestones using the Inverted Pyramid (AP journalism) and Ogilvy on Headlines (David Ogilvy, Ogilvy on Advertising). The lede answers Who/What/When/Where/Why in 40 words or fewer. The headline selects the right audience and promises a specific benefit. Use when the user asks for a press release, media release, news announcement, PR for X, launch announcement, funding announcement, or "write a press release". Reads brand voice and positioning from knowledge/. For pitching it to a journalist, see pr-pitch-writer. For the customer story behind it, see case-study-writer.

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Process Mapper · qa-aman bundle
Map business processes as-is and to-be. Use when the user says "map the process", "draw the workflow", "BPMN diagram", "process flow", "swimlane", "how does this process work", "document the current process", "redesign this process", "process improvement", "value stream map", "workflow analysis" - even if they don't explicitly say "process mapper".

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Psychological Safety · qa-aman
Build psychological safety in your team using Simon Sinek's Leaders Eat Last Circle of Safety model and Amy Edmondson's research. Use when a leader says "my team doesn't speak up", "people are afraid to fail", "nobody challenges bad ideas", "people only tell me what I want to hear", "I want my team to take more risks", "there's a blame culture", "people hide mistakes", or "I want to create a safe environment". Also trigger when someone describes a team where postmortems turn into blame sessions, where people stay quiet in meetings and then vent privately, where mistakes are hidden until they become crises, or where the same person speaks 80% of the time in every meeting. Psychological safety is not about comfort - it is the condition that makes high performance possible.

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Data Dictionary · qa-aman bundle
Generate a data dictionary documenting entities, fields, and business rules. Use when the user says "data dictionary", "document the data model", "what fields are in this table", "data definitions", "field descriptions", "CRUD matrix", "entity relationship", "data catalogue", "what data does this system store" - even if they don't explicitly say "data dictionary".

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Decision Matrix · qa-aman
Build a weighted decision matrix to evaluate options. Use when the user says "decision matrix", "compare options", "weighted scoring", "which option should we choose", "evaluate alternatives", "Wiegers priority matrix", "force field analysis", "decision table", "trade-off analysis", "option comparison" - even if they don't explicitly say "decision matrix".

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Stakeholder Map · qa-aman bundle
Map stakeholders by influence, interest, and communication needs. Use when the user says "stakeholder analysis", "stakeholder map", "power interest grid", "who are the stakeholders", "RACI matrix", "stakeholder engagement plan", "who needs to be involved", "communication plan for stakeholders", "influence mapping" - even if they don't explicitly say "stakeholder map".

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Use Case Writer · qa-aman bundle
Write structured use cases with main and alternate flows. Use when the user says "write a use case", "document the user flow", "use case diagram", "actor goal list", "main success scenario", "fully dressed use case", "what does the user do step by step", "system behavior for this feature", "interaction flow" - even if they don't explicitly say "use case".

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Findings Presentation · qa-aman
Structure a consulting findings presentation using the Pyramid Principle storyline. Use when a consultant says "help me structure my presentation", "I have findings and need to present them", "how do I structure the deck", "build me the storyline", "help me tell the story of the findings", "I have data but no narrative", "client presentation is next week", "how do I present recommendations to the steering committee", or "the deck needs a through-line". Also trigger when someone has completed analysis and needs to communicate findings and recommendations to senior client stakeholders in a structured, persuasive format.

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Onboarding Plan · qa-aman
Design a 100-day customer onboarding plan with phase gates based on Never Lose a Customer Again by Joey Coleman. Use when user says "onboarding plan", "new customer onboarding", "customer kickoff", "first 90 days", "activation plan", "customer launch plan", "new customer journey", or "implementation plan" - even if they don't say "100 days" explicitly. Applies to CSMs designing structured onboarding programs that move customers from signed contract to full adoption.

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Experiment Design · qa-aman
Design statistically rigorous experiments to test data science hypotheses. Use when the user says "design an A/B test", "run an experiment", "test this hypothesis", "is this difference significant", "how many samples do I need", "randomized controlled trial", "causal inference", "uplift test", "holdout group", "significance test", "power calculation", "avoid p-hacking", or needs to determine whether an observed effect is real before making a product or model decision.

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Leadership Transition · qa-aman
Navigate a new leadership role using Michael Watkins' First 90 Days 30/60/90 framework. Use when someone says "I just started a new role", "I'm starting as a new manager", "I joined a new company as a leader", "I was just promoted", "how do I onboard as a leader", "what should I do in my first 30 days", "I inherited a team", "I need a 90 day plan", or "I'm new to this team". Also trigger when someone describes feeling overwhelmed in a new leadership role, unsure where to start, or tempted to make changes too quickly before they've listened. Applies to first-time managers, leaders joining new companies, and leaders moving into new functions or teams within the same company.

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Health Scorecard · qa-aman
Build a customer health scorecard across usage, engagement, adoption, NPS, support load, and financial risk. Use when user says "health score", "customer health", "build a scorecard", "how healthy is this account", "customer scoring model", "green yellow red", "health dashboard", or "account health framework" - even if they don't say "scorecard" explicitly. Applies to CSMs building account health models or CS leaders standardizing health tracking across the team.

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Pipeline Design Doc · qa-aman
Write a data pipeline design document. Use when the user says "pipeline design doc", "document this pipeline", "pipeline architecture doc", "data flow document", "how does this pipeline work", "design doc for ETL", "pipeline spec", or needs to capture the architecture, data flow, and operational details of a data pipeline - even if they don't explicitly say "design doc".

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Impact Assessment · qa-aman
Assess business impact of a proposed change. Use when the user says "impact assessment", "impact analysis", "what will this change affect", "change impact", "who is impacted", "ripple effects", "downstream impact", "impact mapping", "what breaks if we change this", "readiness for change" - even if they don't explicitly say "impact assessment".

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Feature Engineering · qa-aman
Design and implement features from raw data for machine learning models. Use when the user says "engineer features", "feature engineering for X", "create features from this dataset", "transform these variables", "encode categoricals", "handle skew", "create interaction features", "lag features", "extract features from text or dates", "improve model performance with better features", or wants to move from raw columns to model-ready inputs.

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Budget Variance Analysis · qa-aman
Analyze budget vs. actual variances, identify root causes, and recommend corrective actions. Use when an accountant or finance professional says "explain this variance", "budget vs. actual analysis", "why did we miss budget", "favorable / unfavorable variance", "price volume variance", "management reporting commentary", "explain the P&L variance to the CFO", "what drove the cost overrun", "revenue shortfall analysis", or needs to write the narrative behind a financial result. Also trigger when someone shares a table of actuals vs. budget and needs to explain the gaps - even if they don't use the word "variance".

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Thought Leadership Writer · qa-aman
Write long-form thought leadership articles, opinion pieces, industry POV essays, and CEO/founder bylines using the Made to Stick SUCCESs framework (Chip and Dan Heath). Use when the user asks for a long-form article, executive byline, opinion piece, industry POV, manifesto, "explain our point of view on X", or wants to publish an authority-building piece (1200-2500 words). Reads brand voice and positioning from knowledge/. For a short-form post, see linkedin-post. For the newsletter, see newsletter-writer. For improving an existing draft, see copy-review.

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Root Cause Analysis · qa-aman bundle
Find the root cause of a problem, not just symptoms. Use when the user says "root cause", "why does this keep happening", "5 whys", "fishbone diagram", "cause analysis", "problem investigation", "defect analysis", "incident analysis", "A3 problem solving", "what's causing this", "ishikawa" - even if they don't explicitly say "root cause analysis".

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Traceability Matrix · qa-aman bundle
Create a requirements traceability matrix linking requirements to design, test, and delivery. Use when the user says "traceability matrix", "RTM", "requirements traceability", "link requirements to tests", "trace requirements", "coverage matrix", "are all requirements tested", "requirements coverage", "forward traceability", "backward traceability" - even if they don't explicitly say "traceability matrix".

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Churn Risk Analysis · qa-aman
Analyze customer health signals, identify churn risk flags, and generate an intervention playbook. Use when user says "churn risk", "customer at risk", "red account", "at-risk customer", "health score dropped", "renewal at risk", "customer going dark", "cancel risk", or "what's wrong with this account" - even if they don't say "churn" explicitly. Applies to CSMs triaging accounts or building proactive retention workflows.

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Escalation Playbook · qa-aman
De-escalate a customer crisis using a structured acknowledge-triage-DRI-cadence-resolution framework. Use when user says "customer escalation", "angry customer", "exec escalation", "customer threatening to leave", "fire drill", "critical customer issue", "customer is livid", "customer complaint escalated", or "how do I handle this" about a tense situation - even if they don't say "escalation" explicitly. Applies to CSMs and CS managers managing high-stakes customer crises.

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Expansion Discovery · qa-aman
Identify expansion signals and structure upsell or cross-sell conversations using land-and-expand and Net Revenue Retention principles. Use when user says "upsell", "expansion", "cross-sell", "grow the account", "increase ARR", "find expansion opportunities", "NRR improvement", "upgrade conversation", "add-on", "renewal and expand", or "land and expand" - even if they don't say "expansion discovery" explicitly. Applies to CSMs managing account growth or CS teams building expansion playbooks.

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Financial Statement Review · qa-aman bundle
Analyze and interpret financial statements to surface performance signals, quality concerns, and red flags. Use when an accountant says "review these financials", "analyze the income statement", "look at the balance sheet", "what does the cash flow statement tell us", "check the financial health", "ratio analysis", "are the earnings real", "working capital review", "does this company have liquidity issues", or needs to interpret any of the three core financial statements - even if they don't explicitly say "financial statement review". Also trigger when someone shares P&L, balance sheet, or cash flow data and asks what it means.

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Cost Benefit Analysis · qa-aman
Build a business case with costs, benefits, and ROI. Use when the user says "cost-benefit analysis", "business case", "ROI calculation", "is this worth it", "justify the investment", "payback period", "benefits realization", "financial justification", "total cost of ownership", "should we build or buy", "investment appraisal" - even if they don't explicitly say "CBA".

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Interactive Flowchart Builder · qa-aman
Build interactive "living workflow" flowcharts in the visual style of https://statuesque-starship-49757d.netlify.app/revenue-engine - vanilla HTML/CSS/JS files with a horizontal step bar, a vertical trunk that grows per step, tool-to-tool columns with animated payload pills between brand-marked tool nodes, alternating left/right step descriptions, and per-step outputs. Use whenever the user says "build a flowchart", "interactive flowchart", "living workflow", "revenue engine flowchart", "demand gen flowchart", "GTM workflow diagram", "process diagram with animations", "Nebor-style flowchart", or asks to recreate the workflow visual from the Nebor site. Always asks which flowchart to build (Revenue Engine / Demand Gen / CRM & RevOps / Custom) and waits for explicit approval of the step + tool + edge table before generating any files.

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Requirements Elicitation · qa-aman bundle
Facilitate structured requirements gathering. Use when the user says "gather requirements", "elicitation session", "stakeholder interview", "requirements workshop", "what do the users need", "discover requirements", "trawl for requirements", "understand the business need", "conduct interviews", or needs to systematically extract requirements from stakeholders - even if they don't explicitly say "elicitation".

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Release Planning · qa-aman
Build a velocity-based release roadmap with risk buffers. Use when the user says "release plan", "when will we ship", "plan the next release", "map sprints to milestones", "estimate our release date", "how many sprints until done", or wants to translate a backlog into a delivery timeline - even if they don't say "release planning". Based on "Agile Estimating and Planning" by Mike Cohn (velocity, story points, cone of uncertainty, risk buffers).

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Milestone Scoping · qa-aman
Scope a milestone to a fixed time window with variable scope. Use when the user says "scope this milestone", "what fits in the sprint", "cut scope for the release", "define the MVP for this milestone", "we need to ship by [date] what do we cut", "shape the work to fit the cycle", or needs to make hard scope decisions under a time constraint - even if they don't explicitly say "milestone scoping". Based on "Shape Up" by Ryan Singer (appetite, shaping, betting table) and "The Art of Project Management" by Scott Berkun (milestones as forcing functions, scope as a variable).

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Acceptance Criteria Writer · qa-aman
Write measurable acceptance criteria for requirements or user stories. Use when the user says "write acceptance criteria", "definition of done", "how do we test this", "fit criteria", "given when then", "Gherkin scenarios", "what does done look like", "testable conditions", "how will we know this works" - even if they don't explicitly say "acceptance criteria".

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Dependency Mapping · qa-aman
Surface and visualize hidden dependencies blocking delivery. Use when the user says "map our dependencies", "what's blocking what", "dependency audit", "why are teams blocked", "we have a bottleneck", "draw out the dependencies", or asks to identify cross-team blockers - even if they don't explicitly say "dependency mapping". Based on "Making Work Visible" by Dominica DeGrandis (time theft, invisible work, flow blockers).

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Flow Metrics Review · qa-aman
Analyze flow metrics to identify delivery bottlenecks and improve throughput. Use when the user says "flow metrics", "why is delivery slow", "cycle time analysis", "WIP analysis", "throughput review", "what's our lead time", "DORA metrics", "where is work getting stuck", "Kanban metrics", or wants to diagnose delivery performance using data - even if they don't explicitly say "flow metrics review". Based on "Making Work Visible" by Dominica DeGrandis (WIP limits, flow blockers, time thieves) and "Accelerate" by Forsgren, Humble & Kim (DORA metrics, delivery performance indicators).

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Delivery Risk Review · qa-aman
Identify, score, and mitigate delivery risks for a program or release. Use when the user says "risk review", "what could go wrong", "risk register", "delivery risks for this release", "program risk assessment", "identify blockers before they hit", or wants to pressure-test a plan before committing - even if they don't say "risk review". Based on "The Phoenix Project" by Kim, Behr & Spafford (unplanned work, fragile systems, single points of failure) and "The Art of Project Management" by Scott Berkun (scoping risk, milestone pressure, hidden assumptions).

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Program Status Report · qa-aman
Write a structured weekly or bi-weekly program status report for stakeholders. Use when the user says "write a status report", "program update", "stakeholder update", "weekly status", "RAG status", "program health report", "what do I send to leadership", "write the update for [program]", or needs to communicate delivery progress - even if they don't explicitly say "status report". Produces a concise, scannable report with RAG status, blockers, and decisions needed.

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182 published skills · page 2 of 2