WYRE-AI

@wyre-ai source repo

375 skills
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1 day ago last updated

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Eol Eos Flagging · wyre-ai
End-of-life versus end-of-support risk for devices, OS versions, and firmware: combining RMM inventory (make, model, OS version, firmware) with general lifecycle knowledge, the mandatory verify-against-vendor-lifecycle caveat, what qualifies as a finding versus merely "old", and criticality-first prioritization of the resulting risk list.

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Axcient API Patterns · wyre-ai
Axcient x360Recover API and MCP fundamentals: x-api-key header authentication, the single production base URL, the full 20-tool MCP catalog by domain, why most list endpoints return bare arrays with no pagination, and the five distinct error response shapes the upstream API actually returns.

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Blumira API Patterns · wyre-ai
Blumira REST API fundamentals: JWT authentication, the dual `/org/*` vs `/msp/*` path structure, suffix-based filter operators, pagination parameters and response metadata, the stateful MCP navigation tools, and HTTP error causes.

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Connectwise Automate Clients · wyre-ai bundle
ConnectWise Automate client management: client CRUD, client identifiers, locations, client hierarchy, groups, extra data fields (EDFs), and client-level settings.

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Connectwise Automate Scripts · wyre-ai bundle
ConnectWise Automate script management: script types (PowerShell, batch, VBScript, Shell), script folders, script execution on computers, parameter handling and validation, execution status polling, and result/history retrieval.

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Connectwise Cpq API Patterns · wyre-ai bundle
ConnectWise CPQ (Sell/Quosal) API fundamentals: three-part Basic auth built from an access key plus an API key pair, the versioned content type, the flat 25-tool `cpq_*` surface, Manage-style `conditions` filtering, `includeFields` trimming of the 200+ property views, page/pageSize paging over bare arrays, RFC 6902 JSON Patch updates, and the endpoints CPQ deliberately does not expose.

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Connectwise Manage Companies · wyre-ai
ConnectWise PSA company/account management: company types, statuses, sites/locations, custom fields, and company relationships. Essential for MSP account management and CRM operations in ConnectWise PSA.

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Knowbe4 Users · wyre-ai
KnowBe4 user and group management: user lifecycle and status, group creation and membership, risk scores and risk score history, user event tracking, provisioning, and group-based targeting for campaigns.

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License True Up · wyre-ai
Three-way seat reconciliation per client per SKU: seats provisioned in a cloud marketplace (Pax8, Sherweb) vs. seats billed in accounting or PSA billing vs. seats actually deployed in the tenant (microsoft-graph or CIPP). Covers the finding class for each pairwise mismatch, disabled users holding paid licenses, intentional-buffer caveats, and how to degrade to a two-way check when an axis isn't connected.

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Margin Analysis · wyre-ai
Per-client and per-service-line margin computation for an MSP: revenue from PSA billing or accounting invoices, cost of goods from Pax8/Sherweb wholesale pricing, and estimated labor from PSA time entries × a loaded technician rate. Covers the full-margin / gross-margin-only / cost-data-unavailable reporting tiers and why a missing cost input is flagged rather than interpolated from portfolio averages.

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Halopsa API Patterns · wyre-ai bundle
HaloPSA REST API fundamentals: OAuth 2.0 client-credentials authentication, authorization vs. resource server URLs, the tenant query parameter, filtering and pagination conventions, array-wrapped POST bodies, rate-limit behavior, scopes, and error codes.

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Hubspot API Patterns · wyre-ai
HubSpot's official remote MCP server and the CRM Search API behind it: the complete MCP tool catalog, OAuth 2.0 + PKCE connection over Streamable HTTP, automatic scope derivation, sensitive-data (PHI) exclusion, filter/sort/ pagination syntax, plan-tier rate limits, and error handling.

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Immybot API Patterns · wyre-ai
ImmyBot MCP fundamentals: Entra ID OAuth 2.0 client-credentials auth (four fields), the `immybot_<domain>_<action>` tool naming and domain list, the two-step desired-state deployment model, the four destructive operations that need explicit confirmation, task/session polling cadence, and HTTP error codes.

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Autotask API Patterns · wyre-ai bundle
Autotask REST API fundamentals: header-based authentication, zone detection, the query/filter DSL (14 operators, logical grouping, includes), pagination, rate limits, and CRUD conventions across the 215+ entity PSA.

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Autotask Time Entries · wyre-ai bundle
Autotask time entry structure: approval status codes and workflow, the time entry field schema, the billing rate hierarchy, budget and contract-limit validation, utilization analytics, and the MSP business rules for rounding and minimum billing increments.

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It Glue Organizations · wyre-ai
IT Glue organizations (companies/clients): the foundational entity all documentation, configurations, contacts, passwords, and flexible assets attach to. Covers organization types, statuses, parent/child relationships, PSA sync fields, and quick notes.

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Rocketcyber Incidents · wyre-ai
RocketCyber security incident lifecycle: severity levels, verdicts (Malicious/Suspicious/Benign), status transitions, SOC analyst triage patterns, and cross-vendor PSA ticket correlation.

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Spanning API Patterns · wyre-ai
Spanning Cloud Backup REST API fundamentals: admin-email + API-token auth, the per-platform endpoint surface (M365, Google Workspace, Salesforce), the user/license model, backup status queries, and restore operations.

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Liongard Detections · wyre-ai bundle
Liongard's change and anomaly detection layer: detections generated by inspection-to-inspection comparison, detection types/severities/status lifecycle, configurable alert rules and notification channels, custom metrics with JMESPath expressions and threshold evaluation, and the platform timeline audit trail.

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Ninjaone Alerts · wyre-ai
NinjaOne alerts and the conditions behind them: retrieving device alerts, dismissing individual alerts and bulk resets, alert summaries, severity and priority levels, common hardware/service/security/connectivity alert types and thresholds, alert webhooks, and triage workflows.

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Nutanix API Patterns · wyre-ai bundle
Nutanix MCP fundamentals: the discovery-driven tool surface (4 discovery tools plus one `<namespace>_execute` tool per v4 API namespace — not per-entity CRUD tools), the listOperations → getOperationSchema → execute workflow, Conduit gateway credential configuration for Prism Central, OData query parameters, the read-only enforcement mode, and namespace availability rules.

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Pagerduty Services · wyre-ai
PagerDuty service catalog: service statuses, integrations and integration keys as event sources, alert grouping modes, upstream/downstream service dependencies, and maintenance windows.

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Pandadoc Recipients · wyre-ai
PandaDoc recipients and e-signature mechanics: recipient roles (signer, approver, viewer, CC), signing-order behavior, multi-party MSP signing scenarios, completion tracking via `has_completed`, recipient fields, and the document statuses that restrict adding or changing recipients.

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Posthog API Patterns · wyre-ai
PostHog API fundamentals for this plugin: personal API key auth brokered through Conduit (no local key), the resource:action scope model, generic REST error handling, and why this plugin's read-only posture rests on the key's own scopes alone — Conduit has no gateway-side fallback for this vendor.

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Runzero API Patterns · wyre-ai
runZero API fundamentals: the available MCP tools, Bearer-token authentication, the Export API for bulk retrieval, pagination, rate-limit headers, error codes, and the runZero query language.

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Warm Lead Routing · wyre-ai
Lead-warmth scoring from intent and engagement signals — Warmly website-visitor identification, CRM form fills and email engagement, and Calendly booking activity — using an explainable Hot/Warm/Warm-Cool/Cool tiering, plus routing recommendations based on owner continuity, CRM routing rules, or rep capacity, and the degradation path to CRM-only signals when intent tools aren't connected.

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Scalepad Controlmap · wyre-ai
ScalePad ControlMap per-client compliance management: risk registers, control libraries, evidence collection, policies and procedures, framework objectives, assessments, and remediation action items across regions us, eu, ca, and au.

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Sherweb API Patterns · wyre-ai
Sherweb Partner API fundamentals: OAuth 2.0 client-credentials auth, token caching, subscription-key header, scopes and base URLs, endpoint and MCP tool catalog, page-based pagination, Accept-Language localization, rate limits, and error codes.

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Superops Clients · wyre-ai bundle
SuperOps.ai client (account) management: stage and status enums, core/business/ address fields, client CRUD mutations, site and contact (requester) management, custom fields, soft vs. hard delete, and onboarding workflows.

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Superops Tickets · wyre-ai bundle
SuperOps.ai service desk ticketing: ticket fields, status and priority enums, client/site/requester/assignee associations, notes, time entries, and the GraphQL mutations and queries behind them. Includes triage and escalation workflows, input validation rules, and common ticket API errors.

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Timezest Scheduling · wyre-ai
The TimeZest scheduling-request lifecycle: resolving the right agent and appointment type, creating a request against a ConnectWise / Autotask / Halo ticket, polling its status through to booking, and canceling.

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Warranty Tracking · wyre-ai
Endpoint hardware warranty status across whatever RMM platforms (Datto RMM, NinjaOne, N-central, Kaseya VSA, ConnectWise Automate, Atera, SuperOps, Syncro, Action1, ImmyBot) and documentation tools (IT Glue, Hudu) are connected: the reliability spread between OEM-resolved and hand-entered warranty fields, serial/asset-tag cross-referencing when RMM data is missing or stale, and the expired / expiring-soon / covered / unknown bucketing.

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Backup Job Health · wyre-ai
Portfolio-wide backup job health across whatever BCDR and SaaS-backup tools are connected: the two structurally different job models (image-based appliance backup vs. SaaS-data snapshot backup) and how to normalize them into one health record per protected unit, why a live consecutive-failure streak matters more than a trailing success rate, the missed-versus-failed distinction and its different root causes, and the two storage-trending risk patterns (approaching capacity, anomalous growth).

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Connectwise Automate Monitors · wyre-ai bundle
ConnectWise Automate monitor management: monitor types (internal, remote, agent, SNMP, script), categories, threshold configuration, templates, assignment methods (computer/group/client), and status evaluation.

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Proofpoint Tap · wyre-ai
Proofpoint Targeted Attack Protection (TAP) fundamentals: threat events across URL, attachment, and message-level vectors, click tracking, message disposition, SIEM integration feeds, and campaign correlation.

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Freshdesk Ticketing · wyre-ai
Freshdesk ticket operations: list, get, search, create, update, reply, notes, and conversation threads. Covers status/priority/source integer encodings, core requester / assignment / SLA fields, the search query language, and the MSP creation, triage, and escalation workflows through the Freshdesk REST API v2.

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Huntress Escalations · wyre-ai
Huntress SOC escalations: how an escalation differs from an incident, escalation priority levels, the list/get/resolve tools, escalation-to-incident correlation, and the already-resolved and not-found error cases.

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Inforcer Assessments · wyre-ai
Inforcer assessments: listing a tenant's assessments (read-only) and triggering an assessment run — the one mutating action in the entire Inforcer surface. Covers what a run refreshes (the data behind alignment, secure score, and drift), its tenant-scoping, and the confirmation discipline it requires.

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Autotask Service Calls · wyre-ai
Autotask Service Call data model - the ServiceCall / ServiceCallTicket / ServiceCallTicketResource three-layer structure - covering fields, status codes, and how tickets and technicians (resources) are linked to scheduled work.

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Datto Rmm API Patterns · wyre-ai bundle
Datto RMM REST API v2 fundamentals: OAuth 2.0 client-credentials-style authentication, the 6 regional platforms (Pinotage, Merlot, Concord, Vidal, Zinfandel, Syrah), token lifecycle, cursor-based pagination, rate limiting, Unix-millisecond timestamps, and error handling.

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It Glue Configurations · wyre-ai bundle
IT Glue configurations (assets) — servers, workstations, network devices, and other infrastructure: configuration types and statuses, network interfaces, related items, warranty/lifecycle fields, and PSA/RMM integration fields.

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Unitrends API Patterns · wyre-ai
Unitrends Backup REST API fundamentals: session-token login exchange, the appliance-vs-asset hierarchy, backup job status queries, recovery point listing, and replication state.

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Liongard Inspections · wyre-ai bundle
Liongard's inspection pipeline: inspector templates and their credential and agent requirements, launchpoint configuration that binds inspector + environment + agent + credentials + cron schedule, on-demand inspection runs and their status lifecycle, and the failure modes behind failed runs.

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Meraki Troubleshooting · wyre-ai
Hands-on Cisco Meraki diagnostics: the async live-tools pattern (ping, cable test, throughput, wake-on-LAN, ARP/MAC tables) that rides the meraki_raw_request passthrough because live tools are not curated tools, plus device reboots and uplink/connectivity checks.

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Ninjaone Devices · wyre-ai bundle
NinjaOne device management: device details and updates, Windows service control, inventory, maintenance windows, reboot modes, and health-check workflows for Windows, Mac, and Linux endpoints running the NinjaRMM agent.

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Ninjaone Tickets · wyre-ai
NinjaOne's built-in ticketing system, which integrates with device monitoring: ticket creation and updates, core/status/metadata fields, status and priority values with SLA targets, log entry types, device linkage, tagging patterns, and error codes.

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Nutanix Vm Management · wyre-ai
Working the vmm namespace through `vmm_execute`: VM inventory and lookup on AHV clusters, resolving names to extId UUIDs, reading VM configuration (disks, NICs, GPUs, power state), OData filters for VM queries, and the read-only boundaries around VM lifecycle actions.

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Pagerduty Analytics · wyre-ai
PagerDuty Analytics: MTTA/MTTR/MTTE/MTTS definitions, incident and interruption counts, aggregation levels (account, service, team, escalation policy), time-range constraints, and benchmark tables for interpreting the numbers.

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Pagerduty Incidents · wyre-ai
PagerDuty incident lifecycle (triggered/acknowledged/resolved), urgency vs. priority, alerts-to-incident grouping, the 14 incident MCP tools, incident fields, notes, log entries, past-incident similarity search, merge and snooze semantics, and cross-vendor PSA ticket correlation for MSPs.

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Cross Vendor Billing Reconciliation · wyre-ai bundle
Reconciling cloud marketplace subscriptions (Pax8) against accounting invoices (Xero, QuickBooks Online): the matching strategy, billing gaps, unbilled subscriptions, and margin discrepancy analysis.

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Sherweb Subscriptions · wyre-ai
Sherweb subscription management: the subscription lifecycle and its states, seat/license quantity rules (absolute values, minimums, proration, commitment restrictions), the quantity-change workflow, subscription and change-response fields, and state-transition errors.

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Superops Runbooks · wyre-ai bundle
SuperOps.ai RMM script automation: script types and OS targeting, run-as contexts, execution priority, parameterized arguments, single-asset and batch execution, recurring schedules, execution status polling, and exit-code interpretation.

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Azure MCP Connection · wyre-ai
Onboarding the azure-mcp connector in the WYRE MCP Gateway: Azure service-principal registration, the tenantId/clientId/clientSecret triple, least-privilege Reader-tier RBAC assignments, the gateway's read-only namespace allowlist, and connection verification and failure modes (expired secret, missing role assignment).

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Better Stack On Call · wyre-ai
Better Stack on-call: on-call calendars and rotations, escalation and notification policies, alert routing, and determining who is currently on call.

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Connectwise Automate Computers · wyre-ai bundle
ConnectWise Automate computer/endpoint management: computer identifiers (ComputerID, Name, ComputerGUID, MAC), status values, OS types, hardware/software inventory, disk, patch, and antivirus status, plus remote management operations.

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Huntress API Patterns · wyre-ai
Huntress MCP fundamentals: HTTP Basic Auth via API key/secret headers, the full MCP tool catalog, token-based pagination, the 60 req/min rate limit, and the common HTTP error codes with their causes.

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Inforcer API Patterns · wyre-ai
Inforcer MCP fundamentals: the gateway X-Inforcer-Region / X-Inforcer-Api-Key headers, the region-based base URL and upstream Inf-Api-Key header, the /beta/ route prefix, the {success,message,errors,data} response envelope, continuationToken pagination, and the integer Client Tenant ID vs Azure AD GUID gotcha. Every other Inforcer skill assumes these patterns.

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Inforcer Audit Events · wyre-ai
Inforcer's read-only record of changes and activity: searching and filtering auditEvents by type and date window (the search is account-wide — there is no tenant filter), enumerating the event-type catalog to build valid filters, and the continuationToken paging audit searches require.

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Autotask Tool Discovery · wyre-ai
The Autotask MCP lazy-loading pattern - four meta-tools (list_categories, list_category_tools, execute_tool, router) that expose the full 39+ tool catalog progressively instead of loading every tool schema upfront, plus the natural-language router for intent-based tool lookup.

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Datto Bcdr API Patterns · wyre-ai
Datto BCDR (Backup Portal) REST API fundamentals: public/private key HMAC-SHA256 request signing, the /v1 endpoint surface, pagination, appliance/agent hierarchy, and screenshot verification retrieval.

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It Glue Flexible Assets · wyre-ai bundle
IT Glue flexible assets: custom, instance-specific asset types with defined field schemas (text, tag, password, upload, etc.), traits-based instances, and tag fields that cross-link to configurations, contacts, and other IT Glue resources for structured, filterable documentation.

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Kaseya Bms API Patterns · wyre-ai
Kaseya BMS PSA REST API v2 fundamentals: tenant subdomain routing, API-token bearer auth, Kaseya One SSO bridging, ticket and account workflows, and OData-style pagination.

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Kaseya Vsa API Patterns · wyre-ai
Kaseya VSA REST API fundamentals: two-step token-based authentication, the /api/v1.0 surface, pagination ($skip/$top) and filtering ($filter), the request/response envelope, error codes, and Kaseya One SSO bearer-token auth for unified-login tenants.

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Liongard Environments · wyre-ai bundle
Liongard environments — the per-customer containers that own all agents, launchpoints, systems, detections, and metrics. Covers environment CRUD, the lightweight count endpoint, v2 environment groups, tiering, related-entity lookups, and integration mappings to PSA/RMM platforms.

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Mimecast API Patterns · wyre-ai
Mimecast MCP fundamentals: the available tool catalog, OAuth 2.0 client-credentials authentication, regional API endpoints, pagination, rate limiting, and error handling.

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N Central API Patterns · wyre-ai
N-central MCP fundamentals: User-API Token (JWT) authentication through Conduit, 1-based pagination with the totalItems/totalPages envelope, rate-limit behavior, preview-endpoint caveats, and on-prem server specifics.

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Netsuite API Patterns · wyre-ai
NetSuite MCP fundamentals for this plugin: OAuth 2.0 Client Credentials (JWT-bearer) machine-to-machine auth brokered through Conduit, the per-tenant vendor-hosted MCP endpoint model, generic error handling, and how NetSuite's own role-based permissions — not this plugin — enforce the read-only posture.

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Pandadoc API Patterns · wyre-ai
PandaDoc hosted MCP server and API fundamentals: API-key authentication and which operations work without a key, the complete MCP tool catalog (documents, templates, recipients, docs search, code samples), page-based pagination, document and template filters, rate limits per plan, and error codes.

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Saas Alerts Triage · wyre-ai
Triaging the SaaS Alerts queue across managed M365 / Google Workspace tenants: the triage tool surface, the critical-first sweep, per-customer summary and cross-tenant pattern workflows, the low/medium/critical severity model and its default dispositions, and the edge cases — legitimately empty results, time-window sensitivity, whitelist suppression, and per-partner rate limits.

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Salesbuildr Quotes · wyre-ai
Salesbuildr quotes: quote creation with product line items, quote search, and retrieving quote details, plus how quotes link to companies, contacts, and opportunities.

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Scalepad API Patterns · wyre-ai
ScalePad MCP fundamentals: API-key authentication via the `X-ScalePad-Api-Key` header, tool discovery across the five product domains, cursor pagination, the 50-requests-per-5-seconds rate limit, and 402 subscription errors.

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Scalepad Backup Radar · wyre-ai
ScalePad Backup Radar, the read-only backup monitoring surface: per-client backup health records and backup device inventory, in regions us and eu.

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Sentinelone Alerts · wyre-ai bundle
SentinelOne's read-only unified alert surface: the list/search/get alert tools plus notes and history, severity levels, status values, view types, GraphQL filter syntax, and cursor-based pagination.

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Spamtitan Quarantine · wyre-ai
SpamTitan quarantine queue: quarantine types, release vs. delete semantics, message aging, email flow statistics, and the tenant-isolation limit — the queue listing accepts no domain filter, so on a multi-tenant appliance it spans every customer.

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Syncro API Patterns · wyre-ai bundle
Syncro MSP REST API fundamentals: API key setup and authentication, request and response patterns, pagination, rate limiting, and error handling.

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Timezest API Patterns · wyre-ai
TimeZest MCP fundamentals: Bearer token authentication, the navigation pattern, scheduling-request payloads that carry PSA associated_entities (ConnectWise / Autotask / Halo ticket IDs), and the polling-only update model (no webhooks).

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Better Stack Logging · wyre-ai
Better Stack log management (Logtail): log sources, structured log search and query syntax, log-based alerting, and log analysis workflows.

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Standards Drift Detection · wyre-ai
Detecting configuration drift against an established baseline: CIPP standards checks and Best Practice Analyser results, Liongard change detections and inspection timelines, the three conditions that make a diff real drift rather than noise, the signals that separate intentional or authorized change from unauthorized weakening (ticket correlation, reversion pattern, direction of change), and the priority order for ranking several drift findings at once.

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Connectwise Manage API Patterns · wyre-ai bundle
ConnectWise PSA REST API fundamentals: public/private key + clientId authentication, page/pageSize pagination, the conditions query syntax, rate limiting (60/min), and error-response handling.

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Connectwise Manage Time Entries · wyre-ai bundle
ConnectWise PSA time entry management: charge-to types (tickets, projects, charge codes), billable vs non-billable time, work types and work roles, time sheets, and the time entry approval workflow.

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Incident Postmortem · wyre-ai
Assembling a blameless postmortem grounded in systems of record: timeline reconstruction merging the incident tool's event log with correlated observability anomalies (Sentry error spikes, Datadog/Grafana metric anomalies, including precursor signal that predates formal detection) and deploy history from connected platform connectors, all normalized to one stated timezone; the root-cause versus contributing-factor distinction and the test for telling them apart; and how to label a root cause that is still only a hypothesis.

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Knowbe4 Phishing · wyre-ai
KnowBe4 phishing simulations: campaign creation and lifecycle, security test management, recipient interaction tracking (sent, opened, clicked, reported), phish-prone percentage calculation, template selection, landing pages, and click tracking.

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Knowbe4 Training · wyre-ai
KnowBe4 training campaign management: campaign lifecycle, enrollment workflows, completion tracking, training module and content library browsing, store purchases, and compliance deadline monitoring.

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Huntress Organizations · wyre-ai
Huntress organizations as the multi-tenant boundary: org structure, the organization key used for agent deployment, full CRUD operations, client onboarding and offboarding workflows, and the duplicate-key and active-agent deletion errors.

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Ironscales Incidents · wyre-ai bundle
Ironscales phishing incidents end to end: incident statuses and severities, the five remediation actions and which of them are irreversible, the stateless AI email-classification tool and the message content it exports, allowlist entries for email/domain/IP, daily-triage and campaign workflows, and the failure modes — already-closed incidents, partial remediation, and allowlist scope.

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Autotask Product Catalog · wyre-ai
Autotask product catalog structure - Products, Services, and Service Bundles - and how Price Lists override default unit pricing. Covers product/service fields, inventory tracking, and cost-vs-billing margin analysis for MSP quoting and procurement.

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Rocketcyber API Patterns · wyre-ai
RocketCyber REST API v3 fundamentals: Bearer token authentication, regional base URL selection, pagination, rate limiting, error handling, and account hierarchy navigation.

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N Central Organizations · wyre-ai
N-central org units: the service organization -> customer -> site hierarchy, the org-unit vs customer distinction, agent registration tokens (credential-sensitive), and custom properties at both org and device level.

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Abnormal Security Cases · wyre-ai
Abnormal Security abuse mailbox cases: user-reported email submissions, case statuses and judgments, the case lifecycle, bulk and remediation actions, and phishing simulation handling.

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Better Stack Monitors · wyre-ai
Better Stack uptime monitors: check types, monitor fields, heartbeat monitors, monitor groups, and create/update/pause/delete operations.

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Evidence Mapping · wyre-ai
Tracing a compliance control (CIS, SOC 2, HIPAA, or a cyber-insurance questionnaire line item) to concrete, retrievable tool evidence: which vendor family can observe what — CIPP for live M365/Entra configuration, Liongard for point-in-time infrastructure state, IT Glue/Hudu for documentation — a representative control-to-tool-call map, and the evidentiary weights that separate Configured from Documented, Contradicted, and Unable to Verify.

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Knowbe4 Reporting · wyre-ai
KnowBe4 security awareness reporting: phishing summary statistics, training completion rates, risk score overviews, trend analysis, organizational benchmarks, and executive dashboards, including how to interpret metrics and communicate posture to stakeholders.

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Proofpoint People · wyre-ai
Proofpoint People-Centric Security fundamentals: Very Attacked People (VAP) reports, attack index scoring, click susceptibility, top clickers, and user risk categorization for targeting security controls and training.

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Freshdesk API Patterns · wyre-ai
Freshdesk MCP tool surface and REST API v2 fundamentals: header-based authentication via `X-Freshdesk-Domain` and `X-Freshdesk-Api-Key` (which the MCP server translates into upstream HTTP Basic `apikey:X` auth), the `/api/v2` base URL, `page`/`per_page` pagination and the `link` header, per-minute rate limits, the search query language and its 300-result cap, and the status/priority/source integer encodings.

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Immybot Script Execution · wyre-ai
ImmyBot's PowerShell script library and its SYSTEM-context execution model: the script tool surface, the find → validate → confirm target → approve → execute → review workflow, parameter/timeout/execution-context options, and the safety rules governing this destructive, highly privileged operation.

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Meraki Security Appliance · wyre-ai
Cisco Meraki MX security appliance: the L3 outbound firewall rule model and the full-ruleset replacement semantics of meraki_appliance_firewall_l3_update, plus Auto VPN site-to-site peer status via meraki_appliance_vpn_status_get.

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Nutanix Monitoring Aiops · wyre-ai
The Nutanix operational-intelligence read surface: `monitoring_execute` for alerts, alert policies, events, and audit logs, and `aiops_execute` for capacity planning, VM rightsizing recommendations, and workload performance analysis — the namespaces behind health checks and capacity reports.

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Dispatch Prioritization · wyre-ai
Priority scoring and assignment for an unassigned PSA ticket queue: the scoring factors (SLA proximity, client tier, ticket age, technician load, skill/category match), how to combine them into an explainable ranked order rather than a black-box formula, and the tool-discovery pattern for finding which PSA and RMM connectors are actually live before calling any vendor's tools.

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375 published skills · page 2 of 4